asterisk users - May 2011 - Auto dialing Polycoms and other SIP phones

Hi,

 

Is there a reliable way to auto-dial SIP phones (specifically Polycom) with
some sort of TAPI driver in Windows?  I am aware of SIPTAPI, which makes the
user's phone ring, and when picked up dials the desired number, but I (and
more to the point, many of my customers) find this annoying.  I'd like the
phone to autodial on speakerphone (or headset if there is one), without any
human intervention.

 

This doesn't have to be a free solution.  If anyone knows one, I'd
appreciate.

 

Regards,

 

Mike

 

 

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Hello Mike,

It is possible for Polycom phones to auto-answer an incoming call with
speakerphone. I don?t have the details available right now, but it requires
changing the phone?s configuration and sending a custom sip header with the
INVITE. Great care should be taken when implementing this, as it could allow
anyone to listen in or spy on your customer and/or their employees without their
knowledge. No need to physically put bugs in the office anymore. The phones will
already be there and they?ll be configured to allow monitoring of the room.

Autoanswer after one ring of a ?beep? (or similar) ringtone may be a better
solution for you and the customer.

Hope this helps.

With kind regards,
Pan

From: Mike 
Sent: Thursday, May 05, 2011 3:30 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion' 
Subject: [asterisk-users] Auto dialing Polycoms and other SIP phones

Hi,

 

Is there a reliable way to auto-dial SIP phones (specifically Polycom) with some
sort of TAPI driver in Windows?  I am aware of SIPTAPI, which makes the user?s
phone ring, and when picked up dials the desired number, but I (and more to the
point, many of my customers) find this annoying.  I?d like the phone to autodial
on speakerphone (or headset if there is one), without any human intervention.

 

This doesn?t have to be a free solution.  If anyone knows one, I?d appreciate.

 

Regards,

 

Mike

 

 



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