asterisk users - May 2011 - Queue Setup

Hi All,
I have Asterisk 1.6.2.13, I  need to setup a queue 
of (6) agents, Ring All strategy, I need to set the maximum total time 
for the caller (Ringing/OR Waiting) on the queue is (2) minutes before 
going to a fail-over which is a Ring Group of external numbers.

How the total max time is being calculated in terms of the number of agents,
Ring Strategy, Agent Timeout, Retry, etc..

Can you please explain how it goes.

Thank you. 		 	   		  
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Configure it from queues.conf (if you're using the flatfiles) and set
timeoutpriority = conf...I may not have it exactly right, but in the sample
queues.conf they lay it out pretty clearly

2011/5/1 Torintino T <torintino1 at hotmail.com>
>  Hi All,
>
> I have Asterisk 1.6.2.13, I  need to setup a queue of (6) agents, Ring All
> strategy, I need to set the maximum total time for the caller (Ringing/OR
> Waiting) on the queue is (2) minutes before going to a fail-over which is a
> Ring Group of external numbers.
>
>
> How the total max time is being calculated in terms of the number of
> agents, Ring Strategy, Agent Timeout, Retry, etc..
>
>
> Can you please explain how it goes.
>
>
> Thank you.
>
> --
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-- 
Sherwood McGowan
Telecommunications and VOIP Consultant
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