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2011 May 01
1
Queue Setup
Hi All, I have Asterisk 1.6.2.13, I need to setup a queue of (6) agents, Ring All strategy, I need to set the maximum total time for the caller (Ringing/OR Waiting) on the queue is (2) minutes before going to a fail-over which is a Ring Group of external numbers. How the total max time is being calculated in terms of the number of agents, Ring Strategy, Agent Timeout, Retry, etc.. Can you