Asterisk Man
2011-Apr-12 13:37 UTC
[asterisk-users] Queue(): How to know Estimated wait time for caller in advance
Hi, Can we know the estimated wait time for a caller before sending him in a Queue? Asterisk 1.8 Thanks, --AM -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110412/4e5eae7d/attachment.htm>
Danny Nicholas
2011-Apr-12 13:46 UTC
[asterisk-users] Queue(): How to know Estimated wait time forcaller in advance
_____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Asterisk Man Sent: Tuesday, April 12, 2011 8:37 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Queue(): How to know Estimated wait time forcaller in advance Hi, Can we know the estimated wait time for a caller before sending him in a Queue? Asterisk 1.8 Thanks, --AM [Danny Nicholas] Don't know how this would work, but it seems you could put a "local" call into the queue with mixmonitor just to get the announcement of wait time, then do an IVR where you playback the wait time from the local call and give the caller the option of jumping in or calling back or leaving a message. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110412/8e9012cd/attachment.htm>
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