similar to: Queue(): How to know Estimated wait time for caller in advance

Hi, I have a simple Queue(named 1) and one Member(SIP/1119) logged into it. Now when a caller is placed into Queue and gets connected with Member, I want to record the call. It does record the call when I use MixMonitor() before placing the caller into Queue, but not when MixMonitor() is used in macro which is called upon Member answering the call. Following is my dialplan... [mixmonitortest]

Dear all, Anyone of you knows how to play an audio file at the beginning of a call for both Caller and Callee? A(x) of Dial application only plays audio for callee. I don't want to use MeetMe because I want to use Monitor and MixMonitor. Thank you! ________________________________ Este mensaje se dirige exclusivamente a su destinatario. Puede consultar nuestra pol?tica de env?o y recepci?n

Hello list, can a conversation be recorded without the caller or callee having to press some combination that is defined in features.conf ?? Like in queues.conf you have the ability to record a conversation with MixMonitor when the caller is connected to an agent/member of the queue. Can this auto-recording also be implied on normal Dial(something) ?? So that when the call is picked up (and

Hello, We are recording our calls to queues by putting the appropriate options in our "queue.conf". This is all working properly. We would now like to set the MixMonitor option to adjust the caller volume (which is very quiet). With the regular MixMonitor application, we would just add the "v4" option to make it much louder. I don't see a way to set this option when

Hi all! My problem is that calls being placed in the queue, and are waiting while the agents are busy, when an agents is then free they gets connected to the agent but there is silence (no voice). If a caller has not to wait in the queue, there is no problem. My agents have an iax2 client, and imcoming calls are over SIP. queue.conf: persistentmembers=yes autofill=yes ringinuse=no

Hello, ChanSpy can not be used on a Channel that is being recorded with MixMonitor. How can I verify if a channel which I want to spy on, is currently not being recorded ?! Kind regards, Jonas. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120202/7954fe9e/attachment.htm>

Hi, Im looking at using MixMonitor to record calls and I know that I need to set the filename first. However, with the number of calls coming in, hard coding the filename isnt an option. So I need to do something like this:- MixMonitor(RANDOMNUMBER.wav) But can't find a way to generate a random number. I thought that maybe I could use a unique variable that already exists for the current

Greetings, all. I would like to record calls that are entered into queues and I'm not quite sure how to do it. Here's how I'm currently set up: - Call comes in and is placed into Queue #1 (which rings all phones for 15 sec). - If call drops out of this queue, it is placed into Queue #2 (which plays MoH until the call is picked up). I've tinkered with MixMonitor and I have my

Let me know if you find something out. I am having the same problem. I can get it to play to my agents but not the people on hold. I was debating on creating a AGI script to do all this but I remembered that it was supposed to do it automatically. If someone has a work around could you please share it? Brian -----Original Message----- From: asterisk-users-bounces@lists.digium.com

Hey Users, I am using record application to record MeetMe conf. but look like its creating individual files for every channel. What applucation is best to record MeetMe conf ? ~ # ls -l /var/spool/asterisk/monitor/ total 489220 -rw-r--r-- 1 asterisk asterisk 44 Feb 16 08:42 8881-conf-20110216-084224.wav -rw-r--r-- 1 asterisk asterisk 1858284 Feb 16 13:05 8881-conf-20110216-130321.wav

Hello list, I'm looking for a way to have the estimated hold time on a queue prior to joining it. someone suggested to me to Queue() first for 1 sec, read variable QUEUEHOLDTIME, validade it and Queue() again. But as we're using real time configuration that would mean a event ENTERQUEUE and a LEAVEQUEUE too much in MySQL's queue_log any suggestions?? Thanks in advance

Hello, I'm trying to set up call recording for a queue. Right now the recording appears to work correctly, but when I call and chatter for a minute or so, at the end of the call I end up with a very small file (less than 100 bytes), which contains about .06 seconds of silence. If I talk for another minute, this file will get up to 200 bytes or so. In my queue configuration, I have: [testq]

Does anybody have realtime queue members working? Not the queues themselves, just the members. I have realtime working for voicemail and sippeers, but I can't get queue members to work. Here is what I have: res_mysql.conf: [general] dbhost = 127.0.0.1 dbname = ASTERISK dbuser = myuser dbpass = mypass dbport = 3306 dbsock = /tmp/mysql.sock queues.conf: [general]

Hello! I'm using Asterisk for our office telephony, but we have some problems that still we can't resolve about it. Here they are: 1) merge in/out call recording files I also tried to use a script I found on the internet, called 2wav2mp3 In extensions.conf I added the following lines ; script to be executed when monitoring has been finished MONITOR_EXEC=/usr/local/bin/2wav2mp3 exten

Hi, THIS IS IN DUBAI. I am having PRI line with 100 DID's (00-99) and when we call to any landline or mobile number then it shows us our board number or pilot number (i.e 4663000 means 00).. As i give all the extensions a particular DID, so people from outside world can call them. The problem is the CALLERID ... When we call from any of other extension PSTN line carries out our pilot number

Dear all I am going to setup Asterisk Call center solution and i have setup my queue and agent i have 2 SNOM ip phone but when i call to queue my agent phone is rining without musicnhold or when both phone is busy then i call to queue its directy hangup without musicnhole means my call not goes in to queue what is the problem my queue.conf [root at pbx asterisk]# cat

Hi everybody, I' ve been following this list for a while now. Is there a way to detect the individual and cumulative s/n ratio values for the incoming calls in Asterisk or any other Call Center solution?... -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111130/d0d53c1f/attachment.htm>

Asterisk: 1.6.2.15 On the production server I've modify the /etc/asterisk/queues.conf file. Now in CLI I wan't to reload queue configuration gracefully. I did: virtual-pbx*CLI> queue reload members office virtual-pbx*CLI> But `queue show office` tells me that nothing has changed. I tried to reload all -- `queue reload all': virtual-pbx*CLI> queue reload all [Dec 28

Hello, I thought to post this here before my manager starts his own coding project to give us a workaround. My situation I'm running into is as follows: 1. A call comes into our Asterisk system, it's trunked from one office to another via IAX. 2. Call enters a queue and is picked up by one of the agents. 3. That agent has to transfer the call, could be for a number of reasons the client

Hello Guys, I am trying to convert files that are .wac to mp3 after mixmonitor command is called but it doesnt execute the command, I tried the command in terminal it worked, any help please ... below is my dial plan exten=6500,n,Set(MIXMONITOR_EXEC=&& nice -n 19 /usr/local/bin/lame -b 8 -t -F -m m --bitwidth 8 --quiet "/var/spool/asterisk/monitor/${CALLFILENAME}.wav"