asterisk users - Apr 2011 - Hold problem with Queue

Hello List,

First, sorry for my bad English skill, I'm French.

We have an asterisk 1.8.3.2 built from sources with a simple Queue :

[TestQueue]
strategy=ringall 					
timeout=15
retry=1
timeoutpriority=conf
ringinuse=yes
wrapuptime=2

member => SIP/002E31,0,Agent A
member => SIP/1CA3F2,0,Agent B
member => SIP/E08972,0,Agent C


And this dialplan (extension.ael) :

3600 => {
	Answer();
	Queue(TestQueue,,,,60);
	
	Playback(invalid);
	Hangup();
}


When somebody call this exten, an Agent take the call without problems.
But when he want hold this, phone try to hold the caller without success.
Finally, no signal in the caller-line and the agent-line is hangup
(for the phone), I not have errors or warnings in logs...

Any ideas ?

Thanks in advance, and kind regards,

Elensarde

Do you have music on hold configure?

--
Sent from my iPhone

On Apr 1, 2011, at 3:39 AM, Elensarde <elensarde at gmail.com> wrote:
> Hello List,
>
> First, sorry for my bad English skill, I'm French.
>
> We have an asterisk 1.8.3.2 built from sources with a simple Queue :
>
> [TestQueue]
> strategy=ringall
> timeout=15
> retry=1
> timeoutpriority=conf
> ringinuse=yes
> wrapuptime=2
>
> member => SIP/002E31,0,Agent A
> member => SIP/1CA3F2,0,Agent B
> member => SIP/E08972,0,Agent C
>
>
> And this dialplan (extension.ael) :
>
> 3600 => {
>    Answer();
>    Queue(TestQueue,,,,60);
>
>    Playback(invalid);
>    Hangup();
> }
>
>
> When somebody call this exten, an Agent take the call without  
> problems.
> But when he want hold this, phone try to hold the caller without  
> success.
> Finally, no signal in the caller-line and the agent-line is hangup
> (for the phone), I not have errors or warnings in logs...
>
> Any ideas ?
>
> Thanks in advance, and kind regards,
>
> Elensarde
>
> --
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