Hello, I'm using AsteriskNow. Asterisk version is 1.6.2.15 and FreePBX 2.7.0.0 Is there anyway to play prerecorded agent intro-speech (like "Hello, my name is ....") to outside caller when agent picks up? thank you -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110120/31fd5993/attachment.htm>
Tom Rymes
2011-Jan-20 11:54 UTC
[asterisk-users] Hi, agent intro-speech for outside caller
On Jan 19, 2011, at 11:08 PM, DSR wrote:> Is there anyway to play prerecorded agent intro-speech (like "Hello, my name is ....") to outside caller when agent picks up?I don't know of a way to do that, but I can say that, as a caller, it is highly annoying. Your agents ought to be able to do that themselves, no?