asterisk users - Jul 2010 - ringback tone after MOH, before queue member bridged

Good morning,

i've noticed many times that there are IVRs that play a ring tone just 
before bridging me to an agent.  My asterisk does not behave like this 
but i've always wanted to.

I'm now playing with 1.6.2.9 and i've read in queue's doc:

http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue

R ? stops moh and rings once an agent is ringing (Asterisk Trunk)

(in queue's optinal parameters).

Could someone please explain this line to me?  I've set this option, i 
have a softphone and an ATA registered to *, pure SIP, nothing more. 
It's not working, either i'm using the r option, which disables MOH and 
just rings, or i'm using R which gives me MOH but no ringing.

It's nothing major, it just would be nice to have.

thanks
adam

I normally work with other 3rd party IVRs, usually once the Agent is Reserved we
signal the phone system to play Music on Hold while it's ringing the Agent. 
The trick here is to replace the Music on Hold with a fake ring file.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of adamk at 3a.hu
Sent: Friday, July 23, 2010 3:35 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] ringback tone after MOH, before queue member bridged

Good morning,

i've noticed many times that there are IVRs that play a ring tone just
before bridging me to an agent.  My asterisk does not behave like this but
i've always wanted to.

I'm now playing with 1.6.2.9 and i've read in queue's doc:

http://www.voip-info.org/wiki/view/Asterisk+cmd+Queue

R ? stops moh and rings once an agent is ringing (Asterisk Trunk)

(in queue's optinal parameters).

Could someone please explain this line to me?  I've set this option, i have
a softphone and an ATA registered to *, pure SIP, nothing more.
It's not working, either i'm using the r option, which disables MOH and
just rings, or i'm using R which gives me MOH but no ringing.

It's nothing major, it just would be nice to have.

thanks
adam

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