asterisk users - Apr 2010 - Need help with a pika warp asterisk appliance problem.

I've tried the forums at pikawarp.org and it seems no one is there anymore.

Is there someone here that can help.

last week I decided it was time to upgrade the rom on the machine to try 
to get the newest freepbx.

so I followed the instructions to upgrade. I resetup the extensions and 
all the other setting like it was before.  I did this over the network

so I go onsite to double check that it is working correctly.  It isn't 
all the fxs lines that go into the fxs card have bad static - some so 
bad you can't even tell it is a dial tone.

the fxo card seems ok and the fxs line that is on the main board is ok.  
So I figured the rom didn't falsh correctly so I downloaded it again. 
This time to my local machine put it the files on the sd card - deleted 
the file that keeps it from loading over and over and let it flash 
again. -- with the same results.  Something it not setting up properly 
for the fxs card in the system - or has damaged it.
fxs/1 is on the main board - it works dial tone clear and sound during a 
call clear
fxs/2 can't tell these is dial tone
fxs/3 can hear dial tone thru bad static
fxs/4 can hear dial tone thru bad static - not quite as bad as 3
fxs/5 dial tone sounds ok - but if you call you start hearing clicks and 
pop and bursts of static.

Does anyone have any ideas?
This upgrade says it has a special procedure and changes the layout of 
the files it uses - so I am not sure I can downgrade again. I've asked 
on the Pikawarp.org forum but so far no answer.  if it goes a few more 
days I will have to try something - the people in that building have 
been using the 1 phone and thier cell phones for a few days now - but I 
really need to find a fix for this.

Thanks for listening and if you have any ideas I would sure like to hear 
them.

Timothy C Litwiller wrote:
> This upgrade says it has a special procedure and changes the layout of 
> the files it uses - so I am not sure I can downgrade again. I've asked 
> on the Pikawarp.org forum but so far no answer.  if it goes a few more 
> days I will have to try something - the people in that building have 
> been using the 1 phone and thier cell phones for a few days now - but I 
> really need to find a fix for this.
Since you bought the product from Pika, you should call Pika.

-- 
Kevin P. Fleming
Digium, Inc. | Director of Software Technologies
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA
skype: kpfleming | jabber: kfleming at digium.com
Check us out at www.digium.com & www.asterisk.org

Timothy,

The Warp analog modules version A.1 are not compatible with the PADS 2.x
software base.
Replacing the modules to A.3 or newer and upgrading the software to PADS
2.1 or newer should resolve these issues.

Best Regards,
Rod Boileau
Manager, Customer Care
PIKA Technologies
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20100416/d8a29979/attachment.htm