Is there a way to tell if an extension is in use? We run a call center and it would be helpful for the people taking calls to see if we are on the phone or DND. Is that setup in Asterisk or on the phone? the phone as busy lamp field but i will just turn on after a while even if the extension is not i use. the FOP in FreePBX doesn't appear to be that helpful. i am not sure what it is supposed to do. _________________________________________________________________ Hotmail: Trusted email with powerful SPAM protection. http://clk.atdmt.com/GBL/go/177141665/direct/01/ -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091109/66994571/attachment.htm
You can use hints to tell If a line is inuse. There are built-in functions that do this also, but they don't always produce the desired result depending on what release you are on. _____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ott Rose Sent: Monday, November 09, 2009 3:25 PM To: asterisk-users at lists.digium.com Subject: [asterisk-users] is an extension is use Is there a way to tell if an extension is in use? We run a call center and it would be helpful for the people taking calls to see if we are on the phone or DND. Is that setup in Asterisk or on the phone? the phone as busy lamp field but i will just turn on after a while even if the extension is not i use. the FOP in FreePBX doesn't appear to be that helpful. i am not sure what it is supposed to do. _____ Hotmail: Trusted email with powerful SPAM protection. Sign up <http://clk.atdmt.com/GBL/go/177141665/direct/01/> now. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091109/0c2983a4/attachment.htm
Have you taken a look at the following? http://www.astassistant.com/ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ott Rose Sent: Monday, November 09, 2009 4:25 PM To: asterisk-users at lists.digium.com Subject: [asterisk-users] is an extension is use Is there a way to tell if an extension is in use? We run a call center and it would be helpful for the people taking calls to see if we are on the phone or DND. Is that setup in Asterisk or on the phone? the phone as busy lamp field but i will just turn on after a while even if the extension is not i use. the FOP in FreePBX doesn't appear to be that helpful. i am not sure what it is supposed to do. ________________________________ Hotmail: Trusted email with powerful SPAM protection. Sign up now. <http://clk.atdmt.com/GBL/go/177141665/direct/01/> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091109/8f228f7e/attachment-0001.htm
On 10/11/09 1:02 PM, Conklin, Tom wrote:> Have you taken a look at the following? > > http://www.astassistant.com/Also: http://www.asternic.org and the newer version: http://www.fop2.com -- Cheers, Matt Riddell Director _______________________________________________ http://www.venturevoip.com/news.php (Daily Asterisk News) http://www.venturevoip.com/st.php (SmoothTorque Predictive Dialer) http://www.venturevoip.com/c3.php (ConduIT3 PABX Systems)