Hi.
I have several Asterisk 1.4.21 machines, each with ISDN cards in them, and
Polycom SIP phones on people's desks.
Making / receiving internal / external calls works fine - no problems.
We're using 4-digit extension numbers in the offices.
I'm trying to work out how to provide a remote pickup facility along the
following lines:
- phone extension 2233 rings
- person at extension 2244 wants to answer the call
- person at extension 2244 dials 52233 and gets connected to caller
I've implemented this with:
exten => _5XXXX,1,Pickup(${EXTEN:1})
It works fine if the call came from another SIP phone in the office, but not
when it's an external call coming in by Direct Dial In.
What am I doing wrong / how do I enable remote pickup of external/incoming
calls as well as internal calls?
PS: I am not using the BRIstuffed version of Asterisk, so it's not Pickup /
DPickup that's the problem.
Thanks,
--
The truth is rarely pure, and never simple.
- Oscar Wilde
Please reply to the list;
please don't CC
me.
Antony Stone wrote:> Hi. > > I have several Asterisk 1.4.21 machines, each with ISDN cards in them, and > Polycom SIP phones on people's desks. > >Our offices are pretty much the same. 4 Digit extensions. In the sip.conf, create a pickup group for the group of phones you want to allow to use this feature. I have 3 phones in pickup group 1 [4100] pickupgroup=1 [4101] pickupgroup=1 [4102] pickupgroup=1 In your features.conf: pickupextension = *7 Call comes into 4100, person at 4102 presses *7 and grabs the call. Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
The "normal" (as defined in features.conf) way to pick the call would
be
*82233. Features.conf defines *8 as a "global pickup" to be followed
by an
extension.
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Antony Stone
Sent: Thursday, November 05, 2009 8:19 AM
To: Asterisk Users' Mailing List
Subject: [asterisk-users] Asterisk 1.4 remote pickup
Hi.
I have several Asterisk 1.4.21 machines, each with ISDN cards in them, and
Polycom SIP phones on people's desks.
Making / receiving internal / external calls works fine - no problems.
We're using 4-digit extension numbers in the offices.
I'm trying to work out how to provide a remote pickup facility along the
following lines:
- phone extension 2233 rings
- person at extension 2244 wants to answer the call
- person at extension 2244 dials 52233 and gets connected to caller
I've implemented this with:
exten => _5XXXX,1,Pickup(${EXTEN:1})
It works fine if the call came from another SIP phone in the office, but not
when it's an external call coming in by Direct Dial In.
What am I doing wrong / how do I enable remote pickup of external/incoming
calls as well as internal calls?
PS: I am not using the BRIstuffed version of Asterisk, so it's not Pickup /
DPickup that's the problem.
Thanks,
--
The truth is rarely pure, and never simple.
- Oscar Wilde
Please reply to the
list;
please don't CC
me.
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