I'm using a Snom 320 in a CAP position and the receptionist wants to do
blind transfers. OK, no problem so far. Now she has asked me how to
UN-transfer a call, as in, she transfers a call and wants to hook the call
back before it connects (she wanted to tell the caller additional
information for example)
I don't think that this is possible as once my dialplan starts using Dial()
there's no way to interrupt it. But:
[internal-transfer]
exten => _5XXXX,1,SetVar(CALLED=${EXTEN:1:4})
exten => _5XXXX,2,Dial(${CALLED},40,TrM,macro-hookback)
exten => _5XXXX,3,DBGet(TRANSFERSTATUS=transferstatus/${EXTEN:2:4})
exten => _5XXXX,4,gotoIf($["${TRANSFERSTATUS}" =
"ATTEMPT_RECALL" ]?5:6)
exten => _5XXXX,5,Dial(12345)
exten => _5XXXX,6,NoOp(Dial back ending)
exten => *7XXXX,1,DBPut(transferstatus/${EXTEN:2:4}=ATTEMPT_RECALL)
exten => h,1,DBDel(transferstatus/${CALLED})
[macro-hookback]
exten => s,1,DBGet(TRANSFERSTATUS=transferstatus/${CALLED})
exten => s,2,GotoIf($["${TRANSFERSTATUS}" =
"ATTEMPT_RECALL" ]?3:4)
exten => s,3,Dial(1234)
exten => s,4,NoOp(Macro exiting)
So she transfers, while the call is ringing, she has to go to another line,
dial *7 + extension number, it sets the DB, when the transferred party
answers, hookback macro is run, if the variable according to their extension
is set, dial the call back to the original party.
I haven't run this; can anyone suggest a better way? Even on the slim chance
this would actually work, the called party would be annoyed by having to
pick up the call then it being disconnected.
Another idea might be to use the same thing as above but do a ZapBarge
instead.
woo hoo this looks good: http://linux.thorsten-knabe.de/asterisk/pickup.jsp anybody using this?
I think directed pickup will do the job as well. On 3/16/06, Colin Anderson <ColinA@landmarkmasterbuilder.com> wrote:> woo hoo this looks good: > > http://linux.thorsten-knabe.de/asterisk/pickup.jsp > > anybody using this? > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
I'm gonna try it tonight -----Original Message----- From: Jeremy [mailto:thezerogroup@gmail.com] Sent: Thursday, March 16, 2006 4:57 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] New one on me: How to UN-transfer Anyone tested? -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Colin Anderson Sent: Thursday, March 16, 2006 6:50 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] New one on me: How to UN-transfer woo hoo this looks good: http://linux.thorsten-knabe.de/asterisk/pickup.jsp anybody using this? _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
app_pickup2.c in this won't compile until I get app_pickup.c. The docs say that it is a "technology independent" way to pick up calls, but it is bundled in BRIStuff. Damned if I could find it last night, it's not in the bristuff from Junghann's. anyone know how to get app_pickup.c ? -----Original Message----- From: Colin Anderson [mailto:ColinA@landmarkmasterbuilder.com] Sent: Thursday, March 16, 2006 5:00 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] New one on me: How to UN-transfer I'm gonna try it tonight -----Original Message----- From: Jeremy [mailto:thezerogroup@gmail.com] Sent: Thursday, March 16, 2006 4:57 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] New one on me: How to UN-transfer Anyone tested? -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Colin Anderson Sent: Thursday, March 16, 2006 6:50 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] New one on me: How to UN-transfer woo hoo this looks good: http://linux.thorsten-knabe.de/asterisk/pickup.jsp anybody using this? _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users