It's my understanding that the backport is available now in 1.4.
However, seem to be having some issues with it. Just wondering if I have
everything setup right.
I'm running 1.4.26.2 realtime.
queue_members:
`uniqueid` int(10) unsigned NOT NULL auto_increment,
`membername` varchar(40) default NULL,
`queue_name` varchar(128) default NULL,
`interface` varchar(128) default NULL,
`penalty` int(11) default NULL,
`paused` int(1) default NULL,
`state_interface` varchar(128) NOT NULL,
Data:
1, Name, QUEUENAME, Local/1050 at agents/n, 1, , SIP/100
Local agents are setup setup in an 'agents' context.
[agents]
exten => 1050,1,Set(agentsip=${DB(agent_sip/1050)}
exten => 1050,2,Dial(SIP/${agentsip})
Queue shows the agent as unavailable when the SIP device (SIP/100) is
down. (as I would hope)... but shows the agent as available all the
other times.
As a result my CLi is on fire with 'busy' notices, because it's
trying
to ring an agent even when they are on a call. If I remove the
state_interface, it shows them as 'busy' in the queue, and doesn't
ring
them.
Let's see, what else did I forget? Other details:
sip.conf: limitonpeers=yes
and call-limit=5 on each SIP device
queue.conf: ringinuse=no
Anything else I should look for?
Thanks!
-Rob
Any takers? Still trying to get this resolved... Thanks! Robert Broyles wrote:> It's my understanding that the backport is available now in 1.4. > However, seem to be having some issues with it. Just wondering if I > have everything setup right. > > I'm running 1.4.26.2 realtime. > queue_members: > `uniqueid` int(10) unsigned NOT NULL auto_increment, > `membername` varchar(40) default NULL, > `queue_name` varchar(128) default NULL, > `interface` varchar(128) default NULL, > `penalty` int(11) default NULL, > `paused` int(1) default NULL, > `state_interface` varchar(128) NOT NULL, > > Data: > 1, Name, QUEUENAME, Local/1050 at agents/n, 1, , SIP/100 > > Local agents are setup setup in an 'agents' context. > > [agents] > exten => 1050,1,Set(agentsip=${DB(agent_sip/1050)} > exten => 1050,2,Dial(SIP/${agentsip}) > > Queue shows the agent as unavailable when the SIP device (SIP/100) is > down. (as I would hope)... but shows the agent as available all the > other times. > > As a result my CLi is on fire with 'busy' notices, because it's trying > to ring an agent even when they are on a call. If I remove the > state_interface, it shows them as 'busy' in the queue, and doesn't > ring them. > > Let's see, what else did I forget? Other details: > > sip.conf: limitonpeers=yes > and call-limit=5 on each SIP device > queue.conf: ringinuse=no > > Anything else I should look for? > > > Thanks! > > -Rob >