nik600
2009-Oct-23 20:44 UTC
[asterisk-users] how to announce the agent answering in a queue to the caller
Hi to all i'm using Asterisk 1.4 and need to announce something like 'The operator answering to you call is XXX' to the caller, is it possible to do that using an AGI script ? The syntax in Asterisk 1.4 is Queue(queuename[|options][|URL][|announceoverride][|timeout][|AGI]) So, setting up an appropriate AGI script can i play an audio file (or create it with some tts) to the call? After the AGI script the call is linked with the operator even if there is an Answer into the AGI? Thanks to all -- /*************/ nik600 http://www.kumbe.it
nik600
2009-Oct-28 21:47 UTC
[asterisk-users] how to announce the agent answering in a queue to the caller
I've tested and confirm that the AGI script can do that. i had to enable setinterfacevar=yes in the queue conf and then can read the MEMBERINTERFACE channel variable. Just because it can be useful for someone else. On Fri, Oct 23, 2009 at 9:44 PM, nik600 <nik600 at gmail.com> wrote:> Hi to all > > i'm using Asterisk 1.4 and ?need to announce something like > > 'The operator answering to you call is XXX' > > to the caller, is it possible to do that using an AGI script ? > > The syntax in Asterisk 1.4 is > > ?Queue(queuename[|options][|URL][|announceoverride][|timeout][|AGI]) > > So, setting up an appropriate AGI script can i play an audio file (or > create it with some tts) to the call? > > After the AGI script the call is linked with the operator even if > there is an Answer into the AGI? > > Thanks to all > > -- > /*************/ > nik600 > http://www.kumbe.it >-- /*************/ nik600 http://www.kumbe.it