How do you do the log-on?
l.
2009/8/6 Joao Gomes Pereira <gomespereira at startel.pt>
> Hello to all
> I have a queue where often my agents get stuck and cannot logoff.
> This is very bad, because agents cannot login again, and in Queuemetrics
> reports the agents appear to be online.
> How can I create a timeout to my agents and for the queue to kick them?
> Thanks
> Regards
> Joao Pereira
>
> --
> StarTel - A Rede Livre
> Joao Gomes Pereira
> www.startel.pt
> +351 304500650
> sip: gomespereira at startel.pt
>
>
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