asterisk users - Feb 2009 - bandwidth.com will not sell me a sip line since the address is in Citrus Heights CA

I called bandwidth.com to buy a sip line from them for $30 a month.
But they said they will not sell me a sip line since the address on
the account is Citrus Heights CA and they can not provide services in
that area. On asking further the person clarified that there is no
e911 service available in the 916 area code for bandwidth.com

But other providers like www.broadvoice.com are able to provide us
VOIP services in the 916 area code.

I am wondering how can I get the bandwidth.com service,

Thanks,

Vikas

On Wed, 25 Feb 2009, Vikas wrote:
> I called bandwidth.com to buy a sip line from them for $30 a month.
> But they said they will not sell me a sip line since the address on
> the account is Citrus Heights CA and they can not provide services in
> that area. On asking further the person clarified that there is no
> e911 service available in the 916 area code for bandwidth.com
>
> But other providers like www.broadvoice.com are able to provide us
> VOIP services in the 916 area code.
>
> I am wondering how can I get the bandwidth.com service,
Why would you persist with a company who can't service your needs when 
there are others who will?

Now not being local to your country, there may be other issues at stake 
here and I don't know about, but voting with your feet *and* telling 
bandwidth.com why you've gone to a competitor might work here...

(Ye Gods: $30 a month for a SIP trunk! Wish I could charge that!)

Gordon

It all has to do with interconnection agreements with the ILEC and if the
reseller has numbering resources in the requested area.  Looks like
BroadVoice does have all those elements taken care of.

Frank

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Vikas
Sent: Wednesday, February 25, 2009 3:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] bandwidth.com will not sell me a sip line since
the address is in Citrus Heights CA

I called bandwidth.com to buy a sip line from them for $30 a month.
But they said they will not sell me a sip line since the address on
the account is Citrus Heights CA and they can not provide services in
that area. On asking further the person clarified that there is no
e911 service available in the 916 area code for bandwidth.com

But other providers like www.broadvoice.com are able to provide us
VOIP services in the 916 area code.

I am wondering how can I get the bandwidth.com service,

Thanks,

Vikas

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Frank Bulk wrote:
> It all has to do with interconnection agreements with the ILEC and if the
> reseller has numbering resources in the requested area.  Looks like
> BroadVoice does have all those elements taken care of.
>   
why not just lie about your address ? that would seem like the obvious 
solution.
> Frank
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Vikas
> Sent: Wednesday, February 25, 2009 3:45 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] bandwidth.com will not sell me a sip line since
> the address is in Citrus Heights CA
>
> I called bandwidth.com to buy a sip line from them for $30 a month.
> But they said they will not sell me a sip line since the address on
> the account is Citrus Heights CA and they can not provide services in
> that area. On asking further the person clarified that there is no
> e911 service available in the 916 area code for bandwidth.com
>
> But other providers like www.broadvoice.com are able to provide us
> VOIP services in the 916 area code.
>
> I am wondering how can I get the bandwidth.com service,
>
> Thanks,
>
> Vikas
>
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