asterisk users - Dec 2008 - Asterisk 1.4.22 Queues problems (Fifo or not ?)

Hi,

I'm having a question with asterisk queue system, is it a fifo or a lifo
or random ?

Sometimes when we have people waiting in the queue and new agents are
connected to handle the load the first call that is handled is not the
one which
is already waiting for 4min, but the new one which has just arrived.

However this doesn't happens everytimes
Is it normal ?

regards,
benoit

On Thu, Dec 18, 2008 at 8:21 PM, Benoit <maverick at maverick.eu.org>
wrote:
> I'm having a question with asterisk queue system, is it a fifo or a
lifo
> or random ?
>
> Sometimes when we have people waiting in the queue and new agents are
> connected to handle the load the first call that is handled is not the
> one which
> is already waiting for 4min, but the new one which has just arrived.
>
> However this doesn't happens everytimes
> Is it normal ?
>
Calls are distributed in Priority+FIFO. Do you set ${QUEUE_PRIO}
before sending call to queue? Perhaps you're forgetting it in some
part of dialplan.

Regards,
Atis

-- 
Atis Lezdins,
VoIP Project Manager / Developer,
IQ Labs Inc,
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

Benoit schrieb:
> I'm having a question with asterisk queue system, is it a fifo or a
lifo
> or random ?
Depends on the strategy.
http://www.voip-info.org/wiki-Asterisk+call+queues

   Philipp Kempgen

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