asterisk users - Oct 2008 - Sangoma Question

Any advise on troubleshooting this:

Oct 29 02:25:58 nurscarepbx kernel: wanpipe2: OOF alarm is OFF
Oct 29 02:25:58 nurscarepbx kernel: wanpipe2: RED alarm is OFF
Oct 29 02:26:05 nurscarepbx kernel: wanpipe2: RAI alarm is OFF
Oct 29 02:26:05 nurscarepbx kernel: wanpipe2: RED alarm is OFF

It happens nightly, and I have to reset asterisk to "clear" it. 
Zap/Dahdi channels wont' work until I do.

Jeremy Mann
Director of IT
Texas Health Management Group
Direct Line: 817-310-4956
Main Line: 817-310-4999
Fax: 817-310-4990
Email: jmann at txhmg.com


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Jeremy Mann wrote:
>
> Any advise on troubleshooting this:
>
> Oct 29 02:25:58 nurscarepbx kernel: wanpipe2: OOF alarm is OFF
>
> Oct 29 02:25:58 nurscarepbx kernel: wanpipe2: RED alarm is OFF
>
> Oct 29 02:26:05 nurscarepbx kernel: wanpipe2: RAI alarm is OFF
>
> Oct 29 02:26:05 nurscarepbx kernel: wanpipe2: RED alarm is OFF
>
> It happens nightly, and I have to reset asterisk to ?clear? it. 
> Zap/Dahdi channels wont? work until I do.
>
 The message is that you're losing frame/timing on your circuit. So
there's two issues really. The first is that chan_zap/dahdi using Sangoma
wanpipe drivers isn't recovering from a red alarm. The second is trying to
find out why your provider is dropping frame on you every night.

 You'll want to consult Sangoma support for the first issue, and call your
carrier on the second one.

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