Paul Goodyear
2008-Mar-18 14:06 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)
Hi, I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there are 3 BT lines connected directly to these ports. One of the lines has BT FeatureLine Compact and this is the line I am having problems with, the other 2 lines are working perfectly, detecting CID, answering incoming calls and placing external calls via SIP devices. I am receiving a error log entry: chan_zap.c: Ring/Off-hook in strange state 6 on channel 1 Incoming calls are detected by asterisk, however answering the SIP devices does not answer the call, and placing a call via line one does nothing, just silence. I contacted BT about it (I know, what was I expecting!) they informed me that I must use the number 9 to access a external number! I have asked them to pass it to the technical department to see if they have any input. Is there someother signalling I should be using to detect the incoming calls on a BT FeatureLine? I have tried Groudstart but asterisk fails to load chan_zap due to: Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1' Any help, or ideas on what to try? Thanks PaulG.
Gordon Henderson
2008-Mar-18 14:50 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)
On Tue, 18 Mar 2008, Paul Goodyear wrote:> Hi, > > I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there > are 3 BT lines connected directly to these ports. > > One of the lines has BT FeatureLine Compact and this is the line I am > having problems with, the other 2 lines are working perfectly, > detecting CID, answering incoming calls and placing external calls via > SIP devices. > > I am receiving a error log entry: > > chan_zap.c: Ring/Off-hook in strange state 6 on channel 1 > > Incoming calls are detected by asterisk, however answering the SIP > devices does not answer the call, and placing a call via line one does > nothing, just silence. > > I contacted BT about it (I know, what was I expecting!) they informed > me that I must use the number 9 to access a external number! I have > asked them to pass it to the technical department to see if they have > any input. > > Is there someother signalling I should be using to detect the incoming > calls on a BT FeatureLine? I have tried Groudstart but asterisk fails > to load chan_zap due to: > > Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on > channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling > Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1' > > Any help, or ideas on what to try?Mark it down to experience. BT nearly always try to sell featureline on business lines these days. "Would sir like a 3 of 5 year feature line contract"? When what you really wanted was just 3 lines in a hunt-group on a single number (possibly, I don't know exactly what you want) As for signalling, it's no different on the feature line to any other BT POTS line, you just need to prefix outgoing calls with '9'. Why you got featureline on one line and not the other 2 is odd to me, but that's BT saledroids for you.... So for the dialling issues, I'd suggest a trixbox list/forum to start with, but if that fails, then you'll need to post your configs here - zapata.conf, zaptel.conf, etc. to start with, then the dialplan to carry on with... But before you go any further, I'd suggest going to Argos and getting 1 or 2 standard ?1.99 analogue phones and plugging them in and test the lines with the phones first... Just in-case.. Stranger things have been know to happen.... (Then again, this is BT and I'm now no-longer surprised when thing's aren't quite to plan...) Good luck, Gordon (Also in the UK, facing similar fristrations with BT at times too!)
Tzafrir Cohen
2008-Mar-18 15:03 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)
On Tue, Mar 18, 2008 at 02:06:44PM +0000, Paul Goodyear wrote:> Is there someother signalling I should be using to detect the incoming > calls on a BT FeatureLine? I have tried Groudstart but asterisk fails > to load chan_zap due to: > > Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested on > channel 1 is FXS Groundstart but line is in FXS Kewlstart signalling > Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to register channel '1'You should configure zaptel.conf the same way (or in 1.6: just configure zaptel.conf , and use signalling=auto in zapata.conf) . But then again: really use groundstart? -- Tzafrir Cohen icq#16849755 jabber:tzafrir.cohen at xorcom.com +972-50-7952406 mailto:tzafrir.cohen at xorcom.com http://www.xorcom.com iax:guest at local.xorcom.com/tzafrir
Steve Langstaff
2008-Mar-18 15:40 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact (SangomaA200)
Maybe http://www.voipuser.org/forum_topic_1791.html ?> -----Original Message----- > From: asterisk-users-bounces at lists.digium.com > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of > Paul Goodyear > Sent: 18 March 2008 14:07 > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [asterisk-users] Call signalling on BT FeatureLine > Compact (SangomaA200) > > Hi, > > I have a TrixBox install with a Sangoma A200 and 4 FXO ports, > there are 3 BT lines connected directly to these ports. > > One of the lines has BT FeatureLine Compact and this is the > line I am having problems with, the other 2 lines are working > perfectly, detecting CID, answering incoming calls and > placing external calls via SIP devices. > > I am receiving a error log entry: > > chan_zap.c: Ring/Off-hook in strange state 6 on channel 1 > > Incoming calls are detected by asterisk, however answering > the SIP devices does not answer the call, and placing a call > via line one does nothing, just silence. > > I contacted BT about it (I know, what was I expecting!) they > informed me that I must use the number 9 to access a external > number! I have asked them to pass it to the technical > department to see if they have any input. > > Is there someother signalling I should be using to detect the > incoming calls on a BT FeatureLine? I have tried Groudstart > but asterisk fails to load chan_zap due to: > > Mar 18 14:01:26 ERROR[28951] chan_zap.c: Signalling requested > on channel 1 is FXS Groundstart but line is in FXS Kewlstart > signalling Mar 18 14:01:26 ERROR[28951] chan_zap.c: Unable to > register channel '1' > > Any help, or ideas on what to try? > > Thanks > > PaulG. > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Paul Goodyear
2008-Mar-18 17:15 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact(Sangoma A200)
Thanks, sorry for not being thougher, Yes I swapped the cables and the fault moved to Channel 2 and Channel 3, I did this to test the Sangoma FXS modules and they all work fine with the "working fine" lines. So I believe the card,modules and cables to be good. PaulG. On Tue, Mar 18, 2008 at 4:55 PM, Ade Vickers <javickers at solutionengineers.com> wrote:> Paul Goodyear wrote: > > > I have had a BT phone plugged into these lines for about 3 week > > prior to testing on asterisk, and all the lines are fine. Even > > the first line, it rings and answers ok. > > Apologies if this seems dumb, but have you done the "swap the cables around" > test? i.e. swap the cables plugged into BT1 & BT2 to make sure the fault > stays on BT1? > > If it does - then it's probably something on BT's end; if it moves, you've > eliminated BT from the equation... > > From what's been posted so far, I'd anticipate a cable fault (either between > Asterisk & the BT socket, or on the other side of the BT socket...) > > Cheers, > Ade. > > No virus found in this outgoing message. > Checked by AVG. > Version: 7.5.519 / Virus Database: 269.21.7/1331 - Release Date: 16/03/2008 > 10:34 > > > > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
David Quinton
2008-Mar-19 08:08 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)
On Tue, 18 Mar 2008 14:50:52 +0000 (GMT), Gordon Henderson <gordon+asterisk at drogon.net> wrote:>BT nearly always try to sell featureline on business lines these days. >"Would sir like a 3 of 5 year feature line contract"?Fair point, Gordon. But in their defence, I got free installation for Featureline Compact on 3 yr contract. So it saved me ???s!
David Quinton
2008-Mar-19 08:17 UTC
[asterisk-users] Call signalling on BT FeatureLine Compact (Sangoma A200)
On Tue, 18 Mar 2008 14:06:44 +0000, "Paul Goodyear" <pgudge at gmail.com> wrote:>Hi, > >I have a TrixBox install with a Sangoma A200 and 4 FXO ports, there >are 3 BT lines connected directly to these ports.I've just had a quick Google for you and at least one person solved this by replacing the cable for that port!
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