Hello! Is it possible to assign any of the soft keys on the Polycom IP series handsets to a specific function in the feature menu? I'd like to assign one of the keys below the LCD to function as a Do Not Disturb button but I have not been able to find a helpful guide or proper documentation that is understandable for the task. Any help is greatly appreciated. Thank you! Tim Nelson Systems/Network Support Rockbochs Inc.
Yes you can, but it is not easy. First off you will need the Administration guide from polycoms website. Check in the support section under phones. You will have to set up a provisioning server and the like. Also check voip-info.org. If I remember correctly that is where I read about how to do that. That is about all I can tell you as I have only had to do this once and that was some time ago. Further problems I would contact Polycom or the distributor that you got the phone from. The main reason being as this is not an Asterisk problem but a polycom. Good Luck Michael Cargile Software Developer Explido Software USA Inc. www.explido.us On Wed, 2008-02-20 at 13:47 -0600, Tim Nelson wrote:> Hello! Is it possible to assign any of the soft keys on the Polycom IP series handsets to a specific function in the feature menu? I'd like to assign one of the keys below the LCD to function as a Do Not Disturb button but I have not been able to find a helpful guide or proper documentation that is understandable for the task. Any help is greatly appreciated. Thank you! > > Tim Nelson > Systems/Network Support > Rockbochs Inc. > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
I'm assuming you're talking about the 320/330s, 'cause the bigger phones all have a DND key. Yes, it's possible but don't do it. Those functions of those soft keys are context-specific and they are used as navigation keys in some contexts. I did exactly what you propose, and found that I couldn't backspace to correct keypad errors, for example. Basically the only key available for remapping is the "dial" key. You can find instructions on how to do it starting at page 4-22 (PDF page 70) of the Administrator's Guide (page numbers are from version 2.2.0.) HTH, Jose. Tim Nelson wrote:> Hello! Is it possible to assign any of the soft keys on the Polycom IP series handsets to a specific function in the feature menu? I'd like to assign one of the keys below the LCD to function as a Do Not Disturb button but I have not been able to find a helpful guide or proper documentation that is understandable for the task. Any help is greatly appreciated. Thank you! > > Tim Nelson > Systems/Network Support > Rockbochs Inc. > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users