asterisk users - Feb 2008 - Digium stopped TDM400P production: alternatives??

Hi,
Digium stopped to produce TDM400P and the new TDM410 is too new to find 
it in our shops. The only alternative available is  a
"fully-compatible"
Openvox product...but is it really "fully-compatible"? Any experience 
about Openvox products (card and zaptel versions, etc...)?

Thank you!

Giorgio.

Giorgio Incantalupo wrote:
> Digium stopped to produce TDM400P and the new TDM410 is too new to find 
> it in our shops. The only alternative available is  a
"fully-compatible"
> Openvox product...but is it really "fully-compatible"? Any
experience
> about Openvox products (card and zaptel versions, etc...)?
Every distributor that carried the TDM400P should have TDM410s in stock
already. Where are you located, and who do you buy Digium cards from?

-- 
Kevin P. Fleming
Director of Software Technologies
Digium, Inc. - "The Genuine Asterisk Experience" (TM)

Sangoma makes a good card.

On 2/15/08, Kevin P. Fleming <kpfleming at digium.com>
wrote:
> Giorgio Incantalupo wrote:
>
> > Digium stopped to produce TDM400P and the new TDM410 is too new to
find
> > it in our shops. The only alternative available is  a
"fully-compatible"
> > Openvox product...but is it really "fully-compatible"? Any
experience
> > about Openvox products (card and zaptel versions, etc...)?
>
> Every distributor that carried the TDM400P should have TDM410s in stock
> already. Where are you located, and who do you buy Digium cards from?
>
> --
> Kevin P. Fleming
> Director of Software Technologies
> Digium, Inc. - "The Genuine Asterisk Experience" (TM)
>
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There are some tdm400 cards on ebay, http://search.ebay.com/tdm400

Moj

Giorgio Incantalupo wrote:
> Hi,
> Digium stopped to produce TDM400P and the new TDM410 is too new to find 
> it in our shops. The only alternative available is  a
"fully-compatible"
> Openvox product...but is it really "fully-compatible"? Any
experience
> about Openvox products (card and zaptel versions, etc...)?
>
> Thank you!
>
> Giorgio.
>
> _______________________________________________
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>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

On Friday 15 February 2008 23:53:19 asterisk-users-bounces at lists.digium.com 
wrote:
> You are kidding, right ???
>
> A small user that just buys one card won't get a good support from
> Digium. It'll be just a waste of time on the phone.
Do you have experience with this or are you just talking out of your ass?
Digium support prides itself on giving customers who buy even just a single
card the best possible support.
> Practically any manufacturer gives similar support including ssh'ing
> in the users box.
Really?  Which manufacturers, specifically, will allow you to call up, get
remote assistance, and help you get the card working like this?

I'd also like to know why you're posting anonymously, instead of
standing
behind your words.

-- 
Tilghman

At 11:07 PM 2/15/2008, you wrote:
>Really?  Which manufacturers, specifically, will allow you to call up, get
>remote assistance, and help you get the card working like this?
Well, Digium did this for me when I had trouble getting something to 
work right with my TDM04. Took about 5 minutes with support logged in 
and all was well in my world.

Ira, a happy Digium customer!

I have not found this to be so.  As an end user, I have had excellent support
from Digium on TDM400p.  They have been more responsive the several times I had
to call.  Even cross shipping replacement cards (CC, required, of course).

Cannot fault their support at all.

joe a.
>>> On 2/16/2008 at 12:53 AM, <asterisk-users-bounces at
lists.digium.com> wrote:
> You are kidding, right ???
> 
> A small user that just buys one card won't get a good support from
> Digium. It'll be just a waste of time on the phone.
> 
> Practically any manufacturer gives similar support including ssh'ing
> in the users box.
> 
> Right now they push the user to buy a 4 channel echo canceller which
> you can get from Octasic for $40. The card with 4 ports is retail
> around $640.
> 
> You can get OpenVox or another brand TDM400P compatible for 1/3 of
> that + $40 for echo canceller. Now that's a Digium high marigin right
there
> .. someone has to pay the CEO salary and the mortgage for a
> new building :)
> 
> cheers
> 
> On 2/15/08, James Finstrom <jfinstrom at rhinoequipment.com> wrote:
>> -----BEGIN PGP SIGNED MESSAGE-----
>> Hash: SHA1
>>
>> I would say email Kevin what he asked. The problem with switching to a
>> clone company is you get what you pay for. Sticking with Digium you at
>> least have support. and 3 clone cards and hours of troubleshooting
>> later you will wish you hadn't been all cheap.
> 
> 
> _______________________________________________
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>    http://lists.digium.com/mailman/listinfo/asterisk-users

asterisk-users-bounces at lists.digium.com wrote:
> 
> Right now they push the user to buy a 4 channel echo canceller which
> you can get from Octasic for $40. The card with 4 ports is retail
> around $640.
Err, if you buy a genuine TDM400P (the card we are talking about).
Digium offer a free HPEC license. (although HPEC only costs
$10/channel).
> 
> You can get OpenVox or another brand TDM400P compatible for 1/3 of
> that + $40 for echo canceller.
Only for a software Echo Canceller. To compare like with like, a sangoma 
echo canceller board costs $300, and a Rhino board with echo canceller 
is $429. (although the rhino one has the line card onboard as well)
> Now that's a Digium high marigin right there
> .. someone has to pay the CEO salary and the mortgage for a
> new building :)
> 
And for all the engineers that are working on code that is freely 
distributed that a lot of us are using without paying for.

That reminds me, I wonder if I can find the receipt for my TDMP400 so 
that I can claim my free license.