Morning All,
Quick question that has me stumped. Have a queue with several members
(Statically defined in queues.conf at this stage for testing) who use Cisco
7960's.
The queue is configured to use rrmemory and generally this works correctly.
However if a member is already on a call their phone will still ring (The
7960 can show multiple incoming calls for one line). I really don't want
members who are on calls to get more calls. Especially when we start logging
out members who don't answer.
Asterisk shows;
-- Called 1014
-- SIP/1014-08f2e4d0 is ringing
-- Local/1014 at queuestations-e3e2;1 is ringing
-- Nobody picked up in 15000 ms
Short of disabling the feature to show multiple incoming calls on the 7960's
(Which I don't know if it can be done anyway), has anyone got any
suggestions?
Thanks in advance!
Nick.
My memory tells me that there is a flag (something like 'ringinuse') which can make sure this sort of thing does not happen. PaulH On Mon, 2007-11-05 at 10:26 +1100, Nick Brown wrote:> Morning All, > > Quick question that has me stumped. Have a queue with several members > (Statically defined in queues.conf at this stage for testing) who use Cisco > 7960's. > > The queue is configured to use rrmemory and generally this works correctly. > However if a member is already on a call their phone will still ring (The > 7960 can show multiple incoming calls for one line). I really don't want > members who are on calls to get more calls. Especially when we start logging > out members who don't answer. > > Asterisk shows; > -- Called 1014 > -- SIP/1014-08f2e4d0 is ringing > -- Local/1014 at queuestations-e3e2;1 is ringing > -- Nobody picked up in 15000 ms > > Short of disabling the feature to show multiple incoming calls on the 7960's > (Which I don't know if it can be done anyway), has anyone got any > suggestions? > > Thanks in advance! > > Nick. > > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
On 11/4/07, Nick Brown <Nick at ipera.com.au> wrote:> Morning All, > > Quick question that has me stumped. Have a queue with several members > (Statically defined in queues.conf at this stage for testing) who use Cisco > 7960's. > > The queue is configured to use rrmemory and generally this works correctly. > However if a member is already on a call their phone will still ring (The > 7960 can show multiple incoming calls for one line). I really don't want > members who are on calls to get more calls. Especially when we start logging > out members who don't answer. > > Asterisk shows; > -- Called 1014 > -- SIP/1014-08f2e4d0 is ringing > -- Local/1014 at queuestations-e3e2;1 is ringing > -- Nobody picked up in 15000 ms > > Short of disabling the feature to show multiple incoming calls on the 7960's > (Which I don't know if it can be done anyway), has anyone got any > suggestions? >Yes, you can turn off this in the phone. Go into call preferences on the phone and turn off call waiting. Not optimal but can be done. -Eric
Have you tried the ringinuse option? This will not ring phones if they are
busy.
Sent from my Verizon Wireless BlackBerry
-----Original Message-----
From: Nick Brown <Nick at ipera.com.au>
Date: Mon, 05 Nov 2007 10:26:19
To:"asterisk-users at lists.digium.com" <asterisk-users at
lists.digium.com>
Subject: [asterisk-users] 7960 Queue Issue
Morning All,
Quick question that has me stumped. Have a queue with several members
(Statically defined in queues.conf at this stage for testing) who use Cisco
7960's.
The queue is configured to use rrmemory and generally this works correctly.
However if a member is already on a call their phone will still ring (The
7960 can show multiple incoming calls for one line). I really don't want
members who are on calls to get more calls. Especially when we start logging
out members who don't answer.
Asterisk shows;
-- Called 1014
-- SIP/1014-08f2e4d0 is ringing
-- Local/1014 at queuestations-e3e2;1 is ringing
-- Nobody picked up in 15000 ms
Short of disabling the feature to show multiple incoming calls on the 7960's
(Which I don't know if it can be done anyway), has anyone got any
suggestions?
Thanks in advance!
Nick.
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