Barry D. Hassler
2007-Oct-31 14:48 UTC
[asterisk-users] Asterisk 1.4.13 -- issue with parked calls
I've tried to find other threads with this same topic, but haven't found any... Apologies if this already being discussed.... Running asterisk 1.4.13 (upgraded from 1.4.9) and zaptel 1.4.4. Having an issue with (I think) parked calls. We tend to park calls, but we're often not able to pick them back up, or the other party says they get dropped, etc. There doesn't seem to be a specific pattern that I've discovered so far. I had this happen to me personally this morning -- receptionist parked a call for me on extension 7001, but when I dialed 7001, just got dead air. I could see in asterisk that the call was indeed parked though, and after calling the person back, he reported he was just hearing the lovely on-hold music. Is there a known issue (and even better, a fix) for this situation? Any other information I can provide I'll do so! -- Barry D. Hassler President, HCST http://www.hcst.net/ 937-427-9000 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20071031/1b182ce2/attachment.htm
Doug Lytle
2007-Oct-31 15:12 UTC
[asterisk-users] Asterisk 1.4.13 -- issue with parked calls
Barry D. Hassler wrote:> Is there a known issue (and even better, a fix) for this situation? > Any other information I can provide I'll do so!How are the calls getting parked? Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."
Mojo with Horan & Company, LLC
2007-Oct-31 17:07 UTC
[asterisk-users] Asterisk 1.4.13 -- issue with parked calls
Barry D. Hassler wrote:> I've tried to find other threads with this same topic, but haven't > found any... Apologies if this already being discussed.... > > Running asterisk 1.4.13 (upgraded from 1.4.9) and zaptel 1.4.4. > > Having an issue with (I think) parked calls. We tend to park calls, > but we're often not able to pick them back up, or the other party says > they get dropped, etc. There doesn't seem to be a specific pattern > that I've discovered so far. I had this happen to me personally this > morning -- receptionist parked a call for me on extension 7001, but > when I dialed 7001, just got dead air. I could see in asterisk that > the call was indeed parked though, and after calling the person back, > he reported he was just hearing the lovely on-hold music. > > Is there a known issue (and even better, a fix) for this situation? > Any other information I can provide I'll do so!What kind of phones are you using? are they Zap or SIP? Can you provide a CLI output with any tips in it?