asterisk users - Oct 2007 - Asterisk and wall displays/reader boards

Has anyone used an LED wall display with asterisk? I have a customer who has an
ancient telecorp system that drives an LED wall display. It shows the number of
agents signed in, calls in queue, hold time, etc. It also sounds an alarm if the
hold time exceeds a set value. I'm looking to use asterisk to replace the
telecorp system. I know it can do all the CDR and historical data, but I
haven't found anything on this. The current display is currently connected
via serial (rj-11) but I would be open to getting a newer board with IP
connectivity.

thanks

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o o wrote:
> Has anyone used an LED wall display with asterisk? I have a customer who
has an ancient telecorp system that drives an LED wall display. It shows the
number of agents signed in, calls in queue, hold time, etc. It also sounds an
alarm if the hold time exceeds a set value. I'm looking to use asterisk to
replace the telecorp system. I know it can do all the CDR and historical data,
but I haven't found anything on this. The current display is currently
connected via serial (rj-11) but I would be open to getting a newer board with
IP connectivity.
Use a web server with some dynamic pages.
You could either do some fancy Ajax stuff or the old
method of reloading the page every x seconds.

Regards,
  Philipp Kempgen

-- 
amooma GmbH - Bachstr. 126 - 56566 Neuwied - http://www.amooma.de
    Let's use IT to solve problems and not to create new ones.
          Asterisk? -> http://www.das-asterisk-buch.de

Gesch?ftsf?hrer: Stefan Wintermeyer
Handelsregister: Neuwied B 14998

I know of a call centre that bought a cheap projector for that purpose.

PaulH


On Thu, 2007-10-18 at 23:28 -0700, o o wrote:
> Has anyone used an LED wall display with asterisk? I have a customer
> who has an ancient telecorp system that drives an LED wall display. It
> shows the number of agents signed in, calls in queue, hold time, etc.
> It also sounds an alarm if the hold time exceeds a set value. I'm
> looking to use asterisk to replace the telecorp system. I know it can
> do all the CDR and historical data, but I haven't found anything on
> this. The current display is currently connected via serial (rj-11)
> but I would be open to getting a newer board with IP connectivity.
>  
> thanks
> 
> __________________________________________________
> Do You Yahoo!?
> Tired of spam? Yahoo! Mail has the best spam protection around 
> http://mail.yahoo.com 
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QueueMetrics is able to prepare a realtime screen meant for a video  
projector or large LCD screen to display to show call-center stats in  
real-time. We have quite a number of customers who used old linux boxes  
connected to the right display that just start up, start firefox and go to  
a specific url. They seem to like it - better than LCD stripes in any case  
:)
l.


On Fri, 19 Oct 2007 08:28:52 +0200, o o <bj_5150 at yahoo.com> wrote:
> Has anyone used an LED wall display with asterisk? I have a customer who  
> has an ancient telecorp system that drives an LED wall display. It shows  
> the number of agents signed in, calls in queue, hold time, etc. It also  
> sounds an alarm if the hold time exceeds a set value. I'm looking to
use
> asterisk to replace the telecorp system. I know it can do all the CDR  
> and historical data, but I haven't found anything on this. The current
> display is currently connected via serial (rj-11) but I would be open to  
> getting a newer board with IP connectivity.
>
> thanks
>
> __________________________________________________
> Do You Yahoo!?
> Tired of spam?  Yahoo! Mail has the best spam protection around
> http://mail.yahoo.com


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