Hi, I am having some major problems with 2 digium cards in two seperate servers they are both TDM400P cards one has 4 fxo ports and the other has 1 fxo port. First problem, the card with 4 FXO ports is fine until there is a storm in the area, then all 4 lines are massively static filled making phone calls barely understandable until the system is rebooted or the zaptel modules are unloaded and reloaded. There is no problem with other phones or the previous phone system on these landlines, so i dont think there is a problem with the lines. Second problem, the card with only 1 fxo port has gone crazy, its permenantly busy, no matter if i reboot the system, even if the system is off, the line is still busy until i unplug it from the digium card. i have no idea whats making the line always busy, this just happened out of no where. again reloading modules, rebooting or even shutting down the system does not make the line un-busy until its unplugged from the card, big problem since its the only line at the location. I appreciate your help everyone. thank you. Mike This E-mail, including any attachments, may be intended solely for the personal and confidential use of the sender and recipient(s) named above. This message may include advisory, consultative and/or deliberative material and, as such, would be privileged and confidential and not a public document. Pursuant to 42 CFR, any information in this e-mail identifying a former, present, or potential client of Straight & Narrow is confidential. If you have received this e-mail in error, you must not review, transmit, convert to hard copy, copy, use or disseminate this e-mail or any attachments to it and you must delete this message. You are requested to notify the sender by return e-mail. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070808/384538ef/attachment.htm
Cant help you with storm issue but second problem you have is coming from bad FXO module. Replacing that module should fix it. On 8/8/07, Michael J. Liberatore <mike240se at straightandnarrowinc.org> wrote:> > Hi, I am having some major problems with 2 digium cards in two seperate > servers they are both TDM400P cards one has 4 fxo ports and the other has 1 > fxo port. > > First problem, the card with 4 FXO ports is fine until there is a storm in > the area, then all 4 lines are massively static filled making phone calls > barely understandable until the system is rebooted or the zaptel modules are > unloaded and reloaded. There is no problem with other phones or the previous > phone system on these landlines, so i dont think there is a problem with the > lines. > > Second problem, the card with only 1 fxo port has gone crazy, its > permenantly busy, no matter if i reboot the system, even if the system is > off, the line is still busy until i unplug it from the digium card. i have > no idea whats making the line always busy, this just happened out of no > where. again reloading modules, rebooting or even shutting down the system > does not make the line un-busy until its unplugged from the card, big > problem since its the only line at the location. > > I appreciate your help everyone. > > thank you. > > Mike > > > > This E-mail, including any attachments, may be intended solely for the > personal and confidential use of the sender and recipient(s) named above. > This message may include advisory, consultative and/or deliberative material > and, as such, would be privileged and confidential and not a public > document. Pursuant to 42 CFR, any information in this e-mail identifying a former, > present, or potential client of Straight & Narrow is confidential. If you > have received this e-mail in error, you must not review, transmit, convert > to hard copy, copy, use or disseminate this e-mail or any attachments to it > and you must delete this message. You are requested to notify the sender by > return e-mail. > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070809/4adc44dc/attachment.htm
EVERYONE should be using surge protection on their incoming circuits. Doing so may fix your problems once you replace your bad FXO module. Thanks, Steve Al lists wrote:> Cant help you with storm issue but second problem you have is coming > from bad FXO module. > Replacing that module should fix it. > > On 8/8/07, *Michael J. Liberatore * > <mike240se at straightandnarrowinc.org > <mailto:mike240se at straightandnarrowinc.org>> wrote: > > Hi, I am having some major problems with 2 digium cards in two > seperate servers they are both TDM400P cards one has 4 fxo ports > and the other has 1 fxo port. > > First problem, the card with 4 FXO ports is fine until there is a > storm in the area, then all 4 lines are massively static filled > making phone calls barely understandable until the system is > rebooted or the zaptel modules are unloaded and reloaded. There is > no problem with other phones or the previous phone system on these > landlines, so i dont think there is a problem with the lines. > > Second problem, the card with only 1 fxo port has gone crazy, its > permenantly busy, no matter if i reboot the system, even if the > system is off, the line is still busy until i unplug it from the > digium card. i have no idea whats making the line always busy, > this just happened out of no where. again reloading modules, > rebooting or even shutting down the system does not make the line > un-busy until its unplugged from the card, big problem since its > the only line at the location. > > I appreciate your help everyone. > > thank you. > > Mike > > > > This E-mail, including any attachments, may be intended solely for > the personal and confidential use of the sender and recipient(s) > named above. This message may include advisory, consultative > and/or deliberative material and, as such, would be privileged and > confidential and not a public document. Pursuant to 42 CFR, any > information in this e-mail identifying a former, present, or > potential client of Straight & Narrow is confidential. If you have > received this e-mail in error, you must not review, transmit, > convert to hard copy, copy, use or disseminate this e-mail or any > attachments to it and you must delete this message. You are > requested to notify the sender by return e-mail. > > > _______________________________________________ > --Bandwidth and Colocation Provided by > http://www.api-digital.com-- <http://www.api-digital.com--> > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Issue #1 may be a grounding issue. When a storm front comes through the front of the storm carrier high charges of electricity. This is normally bled off with a proper ground. Without a proper ground, it may linger on equipment causing all kinds of noise. On 8/8/07, Michael J. Liberatore <mike240se at straightandnarrowinc.org> wrote:> > > Hi, I am having some major problems with 2 digium cards in two seperate > servers they are both TDM400P cards one has 4 fxo ports and the other has 1 > fxo port. > > First problem, the card with 4 FXO ports is fine until there is a storm in > the area, then all 4 lines are massively static filled making phone calls > barely understandable until the system is rebooted or the zaptel modules are > unloaded and reloaded. There is no problem with other phones or the previous > phone system on these landlines, so i dont think there is a problem with the > lines. > > Second problem, the card with only 1 fxo port has gone crazy, its > permenantly busy, no matter if i reboot the system, even if the system is > off, the line is still busy until i unplug it from the digium card. i have > no idea whats making the line always busy, this just happened out of no > where. again reloading modules, rebooting or even shutting down the system > does not make the line un-busy until its unplugged from the card, big > problem since its the only line at the location. > > I appreciate your help everyone. > > thank you. > > Mike > > > > This E-mail, including any attachments, may be intended solely for the > personal and confidential use of the sender and recipient(s) named above. > This message may include advisory, consultative and/or deliberative material > and, as such, would be privileged and confidential and not a public > document. Pursuant to 42 CFR, any information in this e-mail identifying a > former, present, or potential client of Straight & Narrow is confidential. > If you have received this e-mail in error, you must not review, transmit, > convert to hard copy, copy, use or disseminate this e-mail or any > attachments to it and you must delete this message. You are requested to > notify the sender by return e-mail. > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users >
On 8/8/07, Michael J. Liberatore <mike240se at straightandnarrowinc.org> wrote:> First problem, the card with 4 FXO ports is fine until there is a storm in > the area, then all 4 lines are massively static filled making phone calls > barely understandable until the system is rebooted or the zaptel modules are > unloaded and reloaded.I have experienced that same state randomly on one phone connected to a TDM400 with three FXS. It happens one one particular phone and changing the phone to a different module doesn't help. I can only assume the phone has some characteristic that the FXS doesn't like. Only an unload-reload of zaptel cures the problem. Note that unplugging or plugging in a phone will often result in this condition as well. /r
On Wed, Aug 08, 2007 at 11:44:51PM -0400, Michael J. Liberatore wrote:> First problem, the card with 4 FXO ports is fine until there is a > storm in the area, then all 4 lines are massively static filled > making phone calls barely understandable until the system is > rebooted or the zaptel modules are unloaded and reloaded. There is > no problem with other phones or the previous phone system on these > landlines, so i dont think there is a problem with the lines.First, find the knob in your mailer that says "send messages as HTML" and turn it off, please? HTML is bad for mailing lists. Secondly, remember: this is a *phone* system now; you're hooking it up to several kilofeet of antenna. If you don't have telco-quality lightning protection and grounding on the box, you can expect this sort of thing. You can't find practices handbooks anymore (damnitall), but if you've ever looked at a professionally installed key system backboard, and seen those Porta-Systems gas-tubes, and the size of the grounding wire, then you may get an inkling of a) why you're having problems, and b) why "traditional" PBX's cost so much to buy and install. It's not *all* extra markup, folks. Cheers, -- jr 'hobby horse' a -- Jay R. Ashworth Baylink jra at baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274