I got one email from eric asked me to Lower the rxgain
and txgain on your Zap channels. But actually it is
already the voice volume is low and I was looking to
increase the gain (currently it is 0.0), so I do not
know if eric was mean to reduce it less than 0.0, but
I can not do that due to the low volume that is
already existed, so any more reduce will make the
voice not hearable well, even if the DTMF problem
resolved.
I can share u one thing, the main problem in the
Background is the duplication in the first digit
detection, so for example if I entered 150, it will
detect it 115 (and will not continue to detect the 0
as the digit length completed).
Any advise?
Regards
Bilal
------------
Hi,
I have a Digium TE410p T1 card and I've noticed that
under asterisk
1.4.17/18 I have problems detecting DTMF in IVRs. I
think I've
narrowed the problem down to some sort of interference
between the
greeting that is playing and the DTMF tones. DTMF
detection seems to
work very reliably when I am in Read() or WaitExten(),
but is
absolutely unusable while in Background().
I hope someone has some ideas for a workaround or
solution to this
problem. Having users wait until the end of a greeting
to make a menu
selection is pretty much unacceptable.
Thank you.
-- James
-----------
Lower the rxgain and txgain on your Zap channels.
bilal ghayyad wrote:> Hi Brent;
>
> I have been suffering from this problem since about
2> monthes and until now still did not resolved 100%.
>
> First of all, I need to tell u that mostly u have a
> problem that the first digit is duplicated, for
> example: if ur customer entered 108 then it will be
> recognized 110 (the 1 duplicated, and then it takes
> the 0, and it does not continue to take the 8 as it
> completes the 3 digits ... this is just an example).
>
> Your problem is in the duplication for the digit and
> specifically the first digit usually will be
> duplicated.
>
> If u found a solution let me know.
>
> Regards
> Bilal
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