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Anton Krall

2007-May-31 08:03 UTC

[asterisk-users] click to call

I have been looking around for examples or code on making a click to call
application for web sites... has anybody had any luck on this topic? Is
there any open source code out ther that could do this?

Regards

AK

mail-lists

2007-May-31 08:17 UTC

head link

[asterisk-users] click to call

Anton Krall wrote:> I have been looking around for examples or code on making a click to call
> application for web sites... has anybody had any luck on this topic? Is
> there any open source code out ther that could do this?
> What we have done in the past is created url's like this : sip:4044565941.

Xlite will register itself as the sip handler on your system.

If you want a generic click to call (ability to call numbers on any 
given website) check out moziax

Steven

2007-May-31 08:23 UTC

head link

[asterisk-users] Re: click to call

There are two kinds of click to call.

A call call me back type where you put in your number, and a voip type.

I am testing
http://www.babarnazmi.citril.com/forum/viewtopic.php?t=7&sid=fd8047cffb13074969d3418064f4eb31
and it appears to work OK.  It is a reduced version of their web phone that will
only dial one extension.
I set it up as a inbound trunk, so even if they can crack it and find out the
name and password, they can only dial internal
extensions.

It uses IAX2, so there are no NAT issues, but if the caller is behind a firewall
that only allows HTTP, it will not work.

Someone needs to create a tunneling solution for asterisk that would work more
like skype. (port 80 firewall traversal)


-- 
-- 
Steven

http://www.glimasoutheast.org



"Anton Krall" <akrall@intruder.com.mx> wrote in message
news:007d01c7a394$c0e8ad70$42ba0850$@com.mx...>I have been looking around for examples or code on making a click to call
> application for web sites... has anybody had any luck on this topic? Is
> there any open source code out ther that could do this?
>
> Regards
>
> AK
>
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>

Steve Totaro

2007-May-31 08:41 UTC

head link

[asterisk-users] Re: click to call

Waiting for Dean to chime in with his commercial product....

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Steven
> Sent: Thursday, May 31, 2007 11:23 AM
> To: asterisk-users@lists.digium.com
> Subject: [asterisk-users] Re: click to call
> 
> There are two kinds of click to call.
> 
> A call call me back type where you put in your number, and a voip
type.> 
> I am testing
>http://www.babarnazmi.citril.com/forum/viewtopic.php?t=7&sid=fd8047cffb1
30> 74969d3418064f4eb31
> and it appears to work OK.  It is a reduced version of their web phone
> that will only dial one extension.
> I set it up as a inbound trunk, so even if they can crack it and find
out> the name and password, they can only dial internal
> extensions.
> 
> It uses IAX2, so there are no NAT issues, but if the caller is behind
a> firewall that only allows HTTP, it will not work.
> 
> Someone needs to create a tunneling solution for asterisk that would
work> more like skype. (port 80 firewall traversal)
> 
> 
> --
> --
> Steven
> 
> http://www.glimasoutheast.org
> 
> 
> 
> "Anton Krall" <akrall@intruder.com.mx> wrote in message
> news:007d01c7a394$c0e8ad70$42ba0850$@com.mx...
> >I have been looking around for examples or code on making a click to
call> > application for web sites... has anybody had any luck on this topic?
Is> > there any open source code out ther that could do this?
> >
> > Regards
> >
> > AK
> >
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >   http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> 
> 
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Steve Totaro

2007-Jun-02 06:16 UTC

head link

[asterisk-users] click to call

> So far for what I've seen, there is some misconception of the terms..
> click
> to dial can mean if you see a number on a webpage, click on it and
your> softphone will dial it.. but can also mean click on the image and it
will> connect you to the sales people, for example.
I think the misconception is on your part.

No matter what, the client will have to run some sort of softphone
application.  Whether it is implemented in Java, an exe, ActiveX, or
some other 3rd party app.  There is no magic image that makes phone
calls.  
  
Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 > -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Anton Krall
> Sent: Friday, June 01, 2007 10:53 PM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [asterisk-users] click to call
> 
> So Guys, no go on this topic?
> 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Anton
Krall> Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [asterisk-users] click to call
> 
> The idea is to put some kind of embedded app on the website so
customers> with mics can just click an icon or image and connect to our sales
people> or
> customer support staff...
> 
> So far for what I've seen, there is some misconception of the terms..
> click
> to dial can mean if you see a number on a webpage, click on it and
your> softphone will dial it.. but can also mean click on the image and it
will> connect you to the sales people, for example.
> 
> I'm looking for the latter.
> 
> 
> 
> 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of
mail-lists> Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] click to call
> 
> Anton Krall wrote:
> > I have been looking around for examples or code on making a click to
> call
> > application for web sites... has anybody had any luck on this topic?
Is> > there any open source code out ther that could do this?
> >
> What we have done in the past is created url's like this :
sip:4044565941.> 
> Xlite will register itself as the sip handler on your system.
> 
> If you want a generic click to call (ability to call numbers on any
> given website) check out moziax
> -----------------

Steve Totaro

2007-Jun-02 06:26 UTC

head link

[asterisk-users] click to call

JIAX client could be modified to do this for free.  The project has been
stalled for quite a while but the demo works and the source is there and
open.  I have seen people successfully use it for "click to dial" for
free but they use it internally and do not intend to put it out in the
public domain.  

http://www.hem.za.org/jiaxclient
http://forums.vtiger.com/viewtopic.php?t=1636&start=40

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Gordon Henderson
> Sent: Saturday, June 02, 2007 4:09 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [asterisk-users] click to call
> 
> On Fri, 1 Jun 2007, Anton Krall wrote:
> 
> > So Guys, no go on this topic?
> 
> I trialled a click-to-dial application recently. It generated a lot of
> controversy on the list (search the archives) because various people
said> it couldn't be done/wouldn't work, etc. Then there were whinges
about
the> commercial nature of the application (it's licensed, not free, and
details> were being posted to the -users list) and so on. Personally, I didn't
see> why as the creators of the code were simply replying to questions
asked by> list members, however...
> 
> (That's probably why you've not gotten many replies ;-)
> 
> So the thing I trialled was a button on a web page which downlaoded a
> soft-phone program written in Java to your browser. The soft-phone
uses> the IAX protocol to connect to an asterisk server, then depending on
the> javascript that you write to encapsulate the button on the web page,
you> have the ability to specify username & password (to authenticate back
to> the asterisk server) and number to dial - the number you dial could
even> be entered via more javascript on the webpage, and the asterisk server
at> the back-end can then do what it needs to do with the number - dial an
> extension in a "closed" system, or even initiate a dial-out to
the
PSTN,> if the server as such a connection and the connection is authorised.
The> end-user pushing the button doesn't need to see any of this at all -
it> can all be embedded in the javascript behind the button.
> 
> You can specify callerId too, or dial different numbers, so the person
> answering the call could use this information to know what web page
you> are on for example. You can even embed it into an email signature with
a> different number then you could tell if they are calling you in reply
to> an email, and so on. (And much as I hate big HTML based email
signatures,> if done correctly this could be quite effective - and it doesn't need
to> download the Java - about 120KB until you click on the button)
> 
> (They have a demonstration client which works with the Tesco VoIP
service> - you enter your Tesco username/password, then get a phone application
> with buttons, etc. The Tesco VoIP system unusually uses IAX rather
than> SIP as their transport mechanism!)
> 
> I tried the application on a WinXP box, Linux box and Mac, and as long
as> the sound system was setup to work with the headset & microphone, it
"just> worked" - At last, Java doing what it was supposed to be doing,
working> correctly cross platform!
> 
> Some of the whinges to the list were that a soft-phone couldn't
possibly> be written in Java as Java was too heavyweight - well, this is the
latter> part of the first decade of the new millennium and Java has come a
long> way
> since it was first released, and they couldn't be further from the
truth -> in use on my 2GHz Linux box, it was using about 2-3% CPU, and at 120KB
to> download, is no worse than your average mid-resolution camera image
these> days.
> 
> If this is what you're after, then go to
> 
>    http://www.mexuar.com/products_connect.shtml
> 
> They were happy to give me a time-limited trial of the software, which
I> used, and found worked really well. You will need to write some html
and> javascript to encapsulate it into your own web page, but that's not
hard> to do and examples are provided.
> 
> Now all I need is some clients to sell it to ;-)
> 
> Gordon
> 
> >
> > -----Original Message-----
> > From: asterisk-users-bounces@lists.digium.com
> > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Anton
> Krall
> > Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
> > To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> > Subject: RE: [asterisk-users] click to call
> >
> > The idea is to put some kind of embedded app on the website so
customers> > with mics can just click an icon or image and connect to our sales
> people or
> > customer support staff...
> >
> > So far for what I've seen, there is some misconception of the
terms..> click
> > to dial can mean if you see a number on a webpage, click on it and
your> > softphone will dial it.. but can also mean click on the image and it
> will
> > connect you to the sales people, for example.
> >
> > I'm looking for the latter.
> >
> >
> >
> >
> > -----Original Message-----
> > From: asterisk-users-bounces@lists.digium.com
> > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of
mail-lists> > Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [asterisk-users] click to call
> >
> > Anton Krall wrote:
> >> I have been looking around for examples or code on making a click
to> call
> >> application for web sites... has anybody had any luck on this
topic? Is> >> there any open source code out ther that could do this?
> >>
> > What we have done in the past is created url's like this :
> sip:4044565941.
> >
> > Xlite will register itself as the sip handler on your system.
> >
> > If you want a generic click to call (ability to call numbers on any
> > given website) check out moziax
> > -----------------
> >
> >

Steve Totaro

2007-Jun-02 14:26 UTC

head link

[asterisk-users] click to call

That is a totally different concept than we have been discussing.  You
are talking about actual phones and the person clicking, then entering
their phone number having to pick up a physical phone.  This is as
trivial as generating a .call file and dialplan magic.

The concept we are discussing is clicking a link that connects the
clicker to whatever via the computer using a headset or speakers and a
mic.  No phone or numbers involved, at least to the clicker. 

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 > -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Joseph Bajin
> Sent: Saturday, June 02, 2007 12:02 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] click to call
> 
> You shouldn't need a softphone to do Click to Call.. The idea is
> pretty simple, and maybe I am missing something since I am haven't
> worked with Asterisk enough, but basically you start off by making the
> call to the Initial Party, Park the Call, Call the Other Party and
> then Connect them together..
> 
> Seems pretty simple and easy enough to do.
> 
> 
> 
> On 6/2/07, Steve Totaro <stotaro@asteriskhelpdesk.com> wrote:
> > JIAX client could be modified to do this for free.  The project has
been> > stalled for quite a while but the demo works and the source is there
and> > open.  I have seen people successfully use it for "click to
dial"
for> > free but they use it internally and do not intend to put it out in
the> > public domain.
> >
> > http://www.hem.za.org/jiaxclient
> > http://forums.vtiger.com/viewtopic.php?t=1636&start=40
> >
> > Thanks,
> > Steve Totaro
> > http://www.asteriskhelpdesk.com
> > KB3OPB
> >
> >
> > > -----Original Message-----
> > > From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-> > > bounces@lists.digium.com] On Behalf Of Gordon Henderson
> > > Sent: Saturday, June 02, 2007 4:09 AM
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: RE: [asterisk-users] click to call
> > >
> > > On Fri, 1 Jun 2007, Anton Krall wrote:
> > >
> > > > So Guys, no go on this topic?
> > >
> > > I trialled a click-to-dial application recently. It generated a
lot of> > > controversy on the list (search the archives) because various
people> > said
> > > it couldn't be done/wouldn't work, etc. Then there were
whinges
about> > the
> > > commercial nature of the application (it's licensed, not
free, and
> > details
> > > were being posted to the -users list) and so on. Personally, I
didn't> > see
> > > why as the creators of the code were simply replying to questions
> > asked by
> > > list members, however...
> > >
> > > (That's probably why you've not gotten many replies ;-)
> > >
> > > So the thing I trialled was a button on a web page which
downlaoded a> > > soft-phone program written in Java to your browser. The
soft-phone
> > uses
> > > the IAX protocol to connect to an asterisk server, then depending
on> > the
> > > javascript that you write to encapsulate the button on the web
page,> > you
> > > have the ability to specify username & password (to
authenticate
back> > to
> > > the asterisk server) and number to dial - the number you dial
could> > even
> > > be entered via more javascript on the webpage, and the asterisk
server> > at
> > > the back-end can then do what it needs to do with the number -
dial an> > > extension in a "closed" system, or even initiate a
dial-out to the
> > PSTN,
> > > if the server as such a connection and the connection is
authorised.> > The
> > > end-user pushing the button doesn't need to see any of this
at all
-> > it
> > > can all be embedded in the javascript behind the button.
> > >
> > > You can specify callerId too, or dial different numbers, so the
person> > > answering the call could use this information to know what web
page> > you
> > > are on for example. You can even embed it into an email signature
with> > a
> > > different number then you could tell if they are calling you in
reply> > to
> > > an email, and so on. (And much as I hate big HTML based email
> > signatures,
> > > if done correctly this could be quite effective - and it
doesn't
need> > to
> > > download the Java - about 120KB until you click on the button)
> > >
> > > (They have a demonstration client which works with the Tesco VoIP
> > service
> > > - you enter your Tesco username/password, then get a phone
application> > > with buttons, etc. The Tesco VoIP system unusually uses IAX
rather
> > than
> > > SIP as their transport mechanism!)
> > >
> > > I tried the application on a WinXP box, Linux box and Mac, and as
long> > as
> > > the sound system was setup to work with the headset &
microphone,
it> > "just
> > > worked" - At last, Java doing what it was supposed to be
doing,
> > working
> > > correctly cross platform!
> > >
> > > Some of the whinges to the list were that a soft-phone
couldn't
> > possibly
> > > be written in Java as Java was too heavyweight - well, this is
the
> > latter
> > > part of the first decade of the new millennium and Java has come
a
> > long
> > > way
> > > since it was first released, and they couldn't be further
from the
> > truth -
> > > in use on my 2GHz Linux box, it was using about 2-3% CPU, and at
120KB> > to
> > > download, is no worse than your average mid-resolution camera
image> > these
> > > days.
> > >
> > > If this is what you're after, then go to
> > >
> > >    http://www.mexuar.com/products_connect.shtml
> > >
> > > They were happy to give me a time-limited trial of the software,
which> > I
> > > used, and found worked really well. You will need to write some
html> > and
> > > javascript to encapsulate it into your own web page, but
that's
not> > hard
> > > to do and examples are provided.
> > >
> > > Now all I need is some clients to sell it to ;-)
> > >
> > > Gordon
> > >
> > > >
> > > > -----Original Message-----
> > > > From: asterisk-users-bounces@lists.digium.com
> > > > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf
Of
Anton> > > Krall
> > > > Sent: Jueves, 31 de Mayo de 2007 10:58 a.m.
> > > > To: 'Asterisk Users Mailing List - Non-Commercial
Discussion'
> > > > Subject: RE: [asterisk-users] click to call
> > > >
> > > > The idea is to put some kind of embedded app on the website
so
> > customers
> > > > with mics can just click an icon or image and connect to our
sales> > > people or
> > > > customer support staff...
> > > >
> > > > So far for what I've seen, there is some misconception
of the
> > terms..
> > > click
> > > > to dial can mean if you see a number on a webpage, click on
it
and> > your
> > > > softphone will dial it.. but can also mean click on the
image
and it> > > will
> > > > connect you to the sales people, for example.
> > > >
> > > > I'm looking for the latter.
> > > >
> > > >
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: asterisk-users-bounces@lists.digium.com
> > > > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf
Of
> > mail-lists
> > > > Sent: Jueves, 31 de Mayo de 2007 10:18 a.m.
> > > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > > Subject: Re: [asterisk-users] click to call
> > > >
> > > > Anton Krall wrote:
> > > >> I have been looking around for examples or code on
making a
click> > to
> > > call
> > > >> application for web sites... has anybody had any luck on
this
> > topic? Is
> > > >> there any open source code out ther that could do this?
> > > >>
> > > > What we have done in the past is created url's like this
:
> > > sip:4044565941.
> > > >
> > > > Xlite will register itself as the sip handler on your
system.
> > > >
> > > > If you want a generic click to call (ability to call numbers
on
any> > > > given website) check out moziax
> > > > -----------------
> > > >
> > > >
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Steve Totaro

2007-Jun-02 18:33 UTC

head link

[asterisk-users] click to call

I see it as a "look, how cool is that?" feature but probably not used
very often.  

Some stats from tech and non-tech firms about page impressions and usage
would be interesting.  A survey would very interesting.  

Then there is risk that the call quality will be poor which will make
your company look bad as well.  

Anyways, I prefer email over the phone.  Funny huh?

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB
 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Dean Collins
> Sent: Saturday, June 02, 2007 8:05 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [asterisk-users] click to call
> 
> Hi Nick,
> Totally disagree with you. We the prevalence of skype, im and MP3's
> You'd be surprised how many users have headsets.
> 
> What you are missing here is the additional functionality you get from
> using a browser delivered call then a pstn call.
> 
> If you have the right business drivers allowing your users to reach
you> for free via IP Click-to-Talk is a huge plus over the older generation
> Click-to-Talk.
> 
> 
> 
> 
> 
> Regards,
> 
> Dean Collins
> Cognation Pty Ltd
> dean@cognation.net
> +1-212-203-4357 Ph
> +61-2-9016-5642 (Sydney in-dial).
> 
> 
> 
> 
> > -----Original Message-----
> > From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-> > bounces@lists.digium.com] On Behalf Of Nick Seraphin
> > Sent: Saturday, 2 June 2007 8:00 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [asterisk-users] click to call
> >
> >
> > The problem is, the only people who will be able to use that link
are> > geeks that have a headset/mic on their computer.
> >
> > Most normal people don't have those devices, and even if they did,
> they
> > feel much more comfortable with the concept of making phone calls
> using a
> > telephone.
> >
> > We all often forget that the vast majority of the outside world is
not> > technically-inclined in any way, and that unless your web site is
only> > targetted towards computer geeks, you're creating a huge barrier
for
> the
> > average customer.  Everyone has a phone, though.
> >
> > If the analog FXS adapter had not been created and reduced to an
> > affordable price, VOIP would still only be about as popular today as
> it
> > was in 1995.
> >
> > -- Nick
> >
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Dean Collins

2007-Jun-02 19:04 UTC

head link

[asterisk-users] click to call

> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Steve Totaro
> Sent: Saturday, 2 June 2007 9:41 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [asterisk-users] click to call
> 
> Then there is risk that the call quality will be poor which will make
> your company look bad as well.
> 
> Anyways, I prefer email over the phone.  Funny huh?
> 
> Thanks,
> Steve Totaro
> http://www.asteriskhelpdesk.com
> KB3OPB
> 
> 



Hmm yes Skype quality very bad, hmmm packet 8, vonage and every other
voip provider very bad.

Dude give it a rest.

 

Regards,

Dean Collins
Cognation Pty Ltd
dean@cognation.net
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).

Steve Totaro

2007-Jun-02 19:30 UTC

head link

[asterisk-users] click to call

> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Dean Collins
> Sent: Saturday, June 02, 2007 10:04 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [asterisk-users] click to call
> 
> > -----Original Message-----
> > From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-> > bounces@lists.digium.com] On Behalf Of Steve Totaro
> > Sent: Saturday, 2 June 2007 9:41 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [asterisk-users] click to call
> 
> 
> >
> > Then there is risk that the call quality will be poor which will
make> > your company look bad as well.
> >
> > Anyways, I prefer email over the phone.  Funny huh?
> >
> > Thanks,
> > Steve Totaro
> > http://www.asteriskhelpdesk.com
> > KB3OPB
> >
> >
> 
> 
> 
> 
> Hmm yes Skype quality very bad, hmmm packet 8, vonage and every other
> voip provider very bad.
> 
> Dude give it a rest.
> 
> 
> 
> Regards,
> 
> Dean Collins
> Cognation Pty Ltd
> dean@cognation.net
> +1-212-203-4357 Ph
> +61-2-9016-5642 (Sydney in-dial).

Again, you are selling a product and have an agenda "Dude".  Sales
101,
create demand in the customer's mind (even when there really is not any
in reality).

The only apples to apples comparison you made is Skype and they do not
use Java or IAX that I am aware of.  Packet8 and Vonage are completely
irrelevant and just your way of spinning the issue in your direction.
"Welcome to the no spin zone".

Like I said, "OHHH cool!"  I can click this button and call.  

Let's see some usage stats.  The proof is the pudding.  ROI?  Usage?
Customer impressions?  

Until you can provide these details, then I think it is you who should
give it a rest.

Thanks,
Steve

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