asterisk users - Feb 2007 - FW: Problem Transferring Direct to Voicemail

Skipped content of type multipart/alternative-------------- next part
--------------
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

I am having an issue with 1.4 where we can't successfully transfer a call
directly to a voicemail box. We hit "Transfer" on the phone and dial
the
mailbox number we want to send it to,
>
>
> My dial plan for this is:
>
>
>
> exten=>_*40XX,n,Voicemail(${EXTEN:1},u)
>
>
>
> The voicemail system picks up and starts to play its message and at this
> point. We should then hit "Transfer" again at this point the
person doing
> the transfer should drop off the call. However we just continue to hear the
> voicemail message and the caller continues to sit on hold.
>
>
>
 I've not worked with 1.4 much yet, but I'd try changing my dialplan to:

exten=>_*40XX,1,Answer
exten=>_*40XX,n,Voicemail(${EXTEN:1},u)

That way, I would know that the channel is answered, which is what often
will stop IP phones from allowing the attended transfer to complete.

Hope that helps,
David
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20070216/ab02ddae/attachment.htm

Savoy, Kevin - Williston, ND wrote:
> Could someone at least respond to this so that I know it is getting out
> there? I have posted this three times and not gotten one single
> response. I even totally reworded it hoping that would help.
> 
>  
> 
> I?m at a loss here and not sure where to turn next. All searches I?ve
> done come up with nothing telling me what Notify answer on an owned
> channel means and what to do about it.
> 
>  
> 
> PLEASE!! Someone?? Anyone???
Bonjour.

You might consider going back to a 1.2.x version if this is for a
production system.

-Stephen-

Maybe nobody knows.  I certainty know that I've never ever seen that error.

Savoy, Kevin - Williston, ND wrote:
> Could someone at least respond to this so that I know it is getting out
> there? I have posted this three times and not gotten one single
> response. I even totally reworded it hoping that would help.
> 
>  
> 
> I'm at a loss here and not sure where to turn next. All searches
I've
> done come up with nothing telling me what Notify answer on an owned
> channel means and what to do about it.
> 
>  
> 
> PLEASE!! Someone?? Anyone???

Well thanks to those who did reply. I guess I'll have to live with it
until somehow it gets fixed. The reason I upgraded to 1.4 is that there
were three or four other issues I had that this fixed. Going back just
isn't really an option since those issues were bigger then this one.
Guess we'll live with it for now.

If anyone ever hears of this and a fix for it please let me know.

Again thanks for responding this time.

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Eric
"ManxPower" Wieling
Sent: Friday, February 16, 2007 2:29 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: FW: [asterisk-users] Problem Transferring Direct to
Voicemail

Maybe nobody knows.  I certainty know that I've never ever seen that
error.

Savoy, Kevin - Williston, ND wrote:
> Could someone at least respond to this so that I know it is getting
out
> there? I have posted this three times and not gotten one single
> response. I even totally reworded it hoping that would help.
> 
>  
> 
> I'm at a loss here and not sure where to turn next. All searches
I've
> done come up with nothing telling me what Notify answer on an owned
> channel means and what to do about it.
> 
>  
> 
> PLEASE!! Someone?? Anyone???
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

I have filed a bug report on this issue since it does work in 1.2.9.1 but not in
1.4.0 and I tried the latest SVN and it still doesn't work.
 
If anyone else can try to reproduce this and see if they get the same error it
would be appreciated.
 
The dialplan should have _*40XX,1,VoicemailMain($(EXTEN},u) or match your
voicemail setup

________________________________

From: asterisk-users-bounces@lists.digium.com on behalf of Stephen Bosch
Sent: Fri 2/16/2007 6:27 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: FW: [asterisk-users] Problem Transferring Direct to Voicemail



Savoy, Kevin - Williston, ND wrote:
> Well thanks to those who did reply. I guess I'll have to live with it
> until somehow it gets fixed. The reason I upgraded to 1.4 is that there
> were three or four other issues I had that this fixed. Going back just
> isn't really an option since those issues were bigger then this one.
> Guess we'll live with it for now.
I strongly encourage you to file a bug, as the developers need feedback
to make improvements on 1.4.

-Stephen-
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users


-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/ms-tnef
Size: 4690 bytes
Desc: not available
Url :
http://lists.digium.com/pipermail/asterisk-users/attachments/20070219/5411af30/attachment.bin