asterisk users - Jan 2007 - Ring tone too loud on IAX channel

Hi,

We are using MozIAX as a softphone with a USB headset and are making
outbound calls using IAX with ulaw encoding to our voip provider.
We're running asterisk 1.4

Users are complaining that the ring tone generated by asterisk is much
louder than the voice call once connected. They are having to turn the
volume down to avoid being deafened by the ring tone, but then have an
unacceptably low volume for the voice call.

Can anyone suggest what might be the problem here, or steps I could
take to address it?

Thanks,

Russell.

On 16 Jan 2007, at 20:33, Russell Horn wrote:
> Hi,
>
> We are using MozIAX as a softphone with a USB headset and are making
> outbound calls using IAX with ulaw encoding to our voip provider.
> We're running asterisk 1.4
>
> Users are complaining that the ring tone generated by asterisk is much
> louder than the voice call once connected. They are having to turn the
> volume down to avoid being deafened by the ring tone, but then have an
> unacceptably low volume for the voice call.
>
> Can anyone suggest what might be the problem here, or steps I could
> take to address it?
There are 2 places the ring tone could be generated, either in
asterisk - then sent to the softphone as audio media, or alternatively
in the softphone itself - in response to asterisk sending a 'ringing'  
message.


Tim Panton

www.mexuar.net
www.westhawk.co.uk/