Robert Norton - SophMedia LLC
2007-Jan-12 08:04 UTC
[asterisk-users] Identifying Queue on Cisco 7960
Hey Guys, I apologize for my ignorance on this one. I've got several 7960s running on Asterisk1.4 with 15 or separate queues and am trying to figure out a way to identify to the 7960s, what queue the incoming call is on? Is this possible at all? Thanks! -- Robert Norton SophMedia LLC Operations Manager Cell: 480-234-4312 Office: 480-626-5449 (x300) P.O. Box 7755 Tempe, AZ 85281 http://www.XStreamHost.com - Web Hosting http://www.SophMedia.com - Consulting & Web Development -- NOTICE: This e-mail (including all attachments) may contain confidential and privileged material for the sole use of the intended recipient(s). You, the recipient, are obligated to maintain it in the safe, secure, and confidential manner. Any review, use, distribution, disclosure, or copying by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please notify the sender by reply e-mail and delete, or destroy all copies of this message immediately.
On Jan 12, 2007, at 10:07 AM, Robert Norton - SophMedia LLC wrote:> Hey Guys, > I apologize for my ignorance on this one. > > I've got several 7960s running on Asterisk1.4 with 15 or separate > queues and am trying to figure out a way to identify to the 7960s, > what queue the incoming call is on? Is this possible at all?Set your dialplan to prepend the queue name to the callerID information. For example, change "John Smith" to "QueueName - John Smith" Tom