Angel Heart
2006-Dec-18 20:01 UTC
[asterisk-users] Inform callers on recorded/monitored number.
Hi, How could I possibly inform incoming callers that the number they'd dialed is monitored and recorded. I wanted that when a call-in or call-out is made, a playback will be played to inform caller & callee that thier line is monitored prior to start conversation. Thanks. Angel __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061218/bc58794e/attachment.htm
Paul Hales
2006-Dec-18 21:18 UTC
[asterisk-users] Inform callers on recorded/monitored number.
With the playback command? I think we are missing something here. PaulH On Mon, 2006-12-18 at 19:01 -0800, Angel Heart wrote:> Hi, > > How could I possibly inform incoming callers that the number they'd > dialed is monitored and recorded. > > I wanted that when a call-in or call-out is made, a playback will be > played to inform caller & callee that thier line is monitored prior to > start conversation. > > Thanks. > > Angel > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
Eric Jacksch
2006-Dec-18 22:02 UTC
[asterisk-users] Inform callers on recorded/monitored number.
exten => s,1,Answer exten => s,n,Set(REC=${URIENCODE(${STRFTIME(,America/Toronto,%Y%m%d-%H%M%S)}-${CALLER ID(number)}-TESTBOARD-${UNIQUEID})}) exten => s,n,MixMonitor(${REC}.wav) exten => s,n,Playback(this-call-may-be-monitored-or-recorded) Note that I intentionally start the recording BEFORE advising the user that the call may be monitored ? that way the first thing on the recording is the user being advised of the recording. On 2006-12-18 22:01, "Angel Heart" <cocent@yahoo.com> wrote:> Hi, > > How could I possibly inform incoming callers that the number they'd dialed is > monitored and recorded. > > I wanted that when a call-in or call-out is made, a playback will be played to > inform caller & callee that thier line is monitored prior to start > conversation. > > Thanks. > > Angel > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Eric Jacksch +1 613 860-0964 Ottawa +1 647 722-3544 Toronto +1 514 907-0031 Montreal "They who would give up an essential liberty for temporary security deserve neither liberty or security." -- Benjamin Franklin -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061218/ad6bea9c/attachment-0001.htm
Angel Heart
2006-Dec-19 02:13 UTC
[asterisk-users] Inform callers on recorded/monitored number.
Hi Paul & Eric, Thank you for you information and quick response. I had enabled Monitoring in every SIP phone already. Made some Playback see below truncated config; exten => s,21,Dial(${pre_num:4}${the_num}${post_num},120,${TRUNK_OPTIONS}) exten => s,22,Goto(s-${DIALSTATUS},1) exten => s,108,Noop(max channels used up) exten => s-BUSY,1,NoOp(Trunk is reporting BUSY) exten => s-BUSY,2,Busy() exten => s-BUSY,3,Wait(60) exten => s-BUSY,4,NoOp() ;Below was an added codes for the purpose of advising caller status of their call. exten => s-NOANSWER,1,Playback(user) exten => s-NOANSWER,n,Playback(is-curntly-unavail) exten => s-NOANSWER,n,Hangup() exten => s-ANSWER,1,Background(for-quality-purposes) exten => s-ANSWER,n,Background(this-call-may-be) exten => s-ANSWER,n,Background(recorded) exten => s-CHANUNAVAIL,1,Playback(is-curntly-unavail) exten => s-CHANUNAVAIL,n,Hangup() exten => s-CONGESTION,1,PlayTones(congestion) exten => s-CONGESTION,n,Wait(5) exten => s-CONGESTION,n,StopPlayTones() exten => s-CONGESTION,n,Hangup() All the value of DIALSTATUS are working except if its ANSWER, it not working neither the caller or callee doen't hear anything. I might inserted the message at the wrong .conf file. I just thought that somebody out there had tried doing these before. Scenerio: SIP phone (101) wanted to call out-side Asterisk via ISDN/PSTN (6320011). Upon answering by user 6320011, it hears sound like "For Quality Assurance Purposes, this call might be monitored or recorded". It is more important for us that the called 6320011 should be informed about the recorded conversation and its up to him/her (called/6320011) to hangup or accept. The same thing when some body called the SIP phone (101), from out-side Asterisk via ISDN/PSTN Trunk. The caller (from PSTN) should be informed about the recorded calls; Asterisk will send ringing tone then playback(For Quality...) continue with music(MOH) until SIP phone(101 will answer. Hope you could provide me a little bit specific configuration on where to insert such scripts. Thanks Angel ----- Original Message ---- From: Eric Jacksch <eric.jacksch@tenebris.ca> To: Asterisk Users Mailing List - Non-Commercial Discussion <asterisk-users@lists.digium.com> Sent: Tuesday, December 19, 2006 1:02:34 PM Subject: Re: [asterisk-users] Inform callers on recorded/monitored number. exten => s,1,Answer exten => s,n,Set(REC=${URIENCODE(${STRFTIME(,America/Toronto,%Y%m%d-%H%M%S)}-${CALLERID(number)}-TESTBOARD-${UNIQUEID})}) exten => s,n,MixMonitor(${REC}.wav) exten => s,n,Playback(this-call-may-be-monitored-or-recorded) Note that I intentionally start the recording BEFORE advising the user that the call may be monitored ? that way the first thing on the recording is the user being advised of the recording. ------------------------------------------------------------------------------------------------------------------------- With the playback command? I think we are missing something here. PaulH __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061219/2e4cb14b/attachment.htm