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sumosystems
2006 Dec 28
6
1.4 Random disconnects
...e before until the upgrade to
1.4. It seems like asterisk gets hung up on a certain call and dumps.
Anyone else noticing anything like this?
Thanks,
Jason
Jason Adams
Sumo Systems
4694 Cemetery Road
Suite 310
Hilliard, OH 43026
Phone | 614.433.9906 ext: 102
Fax | 614.433.9931
E-mail | jadams@sumosystems.net <blocked::mailto:jadams@sumosystems.net>
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2006 Oct 13
1
Calls being disconnected across VPN
...a minute.
Here is the error:
Chan_sip.c 11452 do_monitor: Disconnecting call 'SIP/103" for lack of
RTP activity in 61 seconds.
Any ideas?
Jason Adams
Sumo Systems
4694 Cemetery Road
Suite 310
Hilliard, OH 43026
Phone | 614.433.9906 ext: 102
Fax | 614.433.9931
E-mail | jadams@sumosystems.net
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2006 May 10
2
Headsets
Hey Everyone,
We are in the process of reviewing headsets for use with our GXP-2000s.
I'm looking for some feedback as to which headsets people are using, the
pros and cons of those headsets, and if they would recommend them to
someone else.
Any help would be appreciated...
- Jason
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2006 Mar 07
6
System Design
Hey Everyone,
We are in the works of planning a new * installation for our company.
We have 20 users in our main office and 5 users in a remote office a
couple of states away. Our call volume for the main office will be
anywhere from 5-10 concurrent calls. The remote office will have about
3 heavy users with two users making calls occasionally.
Right now we have an existing PBX. We have a
2006 Nov 22
1
G729 issues on 1.4 beta 3
...activate
I have tried i686, i386, athlon, and athlon-xp versions of the codec but
none of them have loaded. Any help would be appreciated.
Thanks,
Jason
Jason Adams
Sumo Systems
4694 Cemetery Road
Suite 310
Hilliard, OH 43026
Phone | 614.433.9906 ext: 102
Fax | 614.433.9931
E-mail | jadams@sumosystems.net
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2007 Aug 01
1
Agent Question
Hi, All,
I have a question about agents and queues. Right now we have about 4
queues in our system. Some agents are in multiple queues. Our main
queue is for technical support and it's by far our busiest queue as
well. We have the autologoff feature set to 14 sec right now in the
agents.conf file. The problem I'm running into is we don't want people
in our sales queue (who are
2006 May 08
3
Expansion module
Hello All,
Does anyone know of an expansion module (keypad extension for attendant)
that works with the gxp-2000?
- Jason
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2007 May 17
1
Cascading Queues
Hey Everyone,
Have a couple of questions here..
Scenario 1:
We are working with a client that currently has one support queue with
about 10 agents. They are starting to get pretty long hold times for
their customers and they have requested three queues. Queue 1 will have
a timeout of 4 minutes. After that it will move to Queue 2 which has a
default timeout of 3 minutes. After that we will