I have an interesting issue. I have an Aastra 480i CT (the one with the handset and the cordless). Here is the scenario: Caller 1 calls in and the person on the handset answers the call. Caller 2 calls in and the person with the cordless answers the call on the second line (because we call forward on busy to that extension) Caller 2 is put on hold and the audio is lost for Caller 1, never to return. Now if we have this scenario: Caller 1 calls in and the person answers on the handset (or cordless for that matter) Caller 2 calls in and the same person using the same device (whichever was used to answer call 1) answers Caller 2 is put on hold and everything is fine. From this point they can switch between calls and never miss a beat. The issue only appears when the calls are answered on different units. At first I thought this may be an Asterisk issue but now I am thinking it may be an Aastra issue. I plan on calling support when I get on site to troubleshoot but thought I would post and see if anyone else has seen this kind of activity before. *Running Asterisk 1.2.12.1 Thanks Curt -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061013/6c4505a4/attachment-0001.htm
At 10:19 AM 10/13/2006, you wrote:>The issue only appears when the calls are answered on different >units. At first I thought this may be an Asterisk issue but now I am >thinking it may be an Aastra issue. I plan on calling support when I >get on site to troubleshoot but thought I would post and see if >anyone else has seen this kind of activity before.Are you running G729? If so, change to ULAW and see if that helps. The 480iCT is weird with G729. Well, it doesn't have enough power to have 2 G729 sessions so unexpected things happen. Ira