I am using Trixbox 1.0(Asterisk 1.2.7.1)at a customer site. They whishes to change the default Voicemail behavior. Standard behavior No answer/Busy -> send to Voicemail Requested behavior No answer/Busy -> message that if you press 9 you will instead be cent to reception -> send to Voicemail or Reception if 9 pressed. I want this to always happen when Voicemail is invoked. How do I, in the easiest way, change the default Voicemail behavior? Regards, Jan Berggren ------------------------------------------------------------------------ ----------- Jan Berggren Tel. 0371-83990 intellIT AB Fax. 0371-83991 S Storgatan 20 Mobil. 070-6210100 SE-332 33 GISLAVED E-post arbete janne@intellit.se Sverige Web. <http://www.intellit.se/> http://www.intellit.se <http://www.intellit.sesamarbetar/> Samarbetar med http://www.responsibility.se <http://www.responsibility.se/> ------------------------------------------------------------------------ ----------- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060627/14db3788/attachment.htm
Leah Newmark
2006-Jun-28 08:33 UTC
[Asterisk-Users] Re: Changing standard Voicemail behavior
Hi, We have this set up in a few places. Basically, what you need to do is play a sound file using the Background() command. This allows for user entry. The sound file will say press 9 for reception, or stay on the line to leave a voicemail. This will go in the no answer/busy priority of your dialplan. I could give you coding examples if you'd like, but I'm not familiar with Trixbox, and if there is something different about it than a regular Asterisk system. Email me if you'd like more help. Leah Newmark Capalon VoIP asterisk-users-request@lists.digium.com wrote:> >Message: 1 >Date: Wed, 28 Jun 2006 08:18:53 +0200 >From: "Jan Berggren" <janne@intellit.se> >Subject: [Asterisk-Users] Changing standard Voicemail behavior >To: <asterisk-users@lists.digium.com> >Message-ID: > <1DA583655EC8D54B8C86CFB3AFE491EF15F54E@respons1.Respons.local> >Content-Type: text/plain; charset="us-ascii" > >I am using Trixbox 1.0(Asterisk 1.2.7.1)at a customer site. They whishes >to change the default Voicemail behavior. > >Standard behavior > >No answer/Busy -> send to Voicemail > >Requested behavior > >No answer/Busy -> message that if you press 9 you will instead be cent >to reception -> send to Voicemail or Reception if 9 pressed. > > >I want this to always happen when Voicemail is invoked. How do I, in the >easiest way, change the default Voicemail behavior? > >Regards, > >Jan Berggren >------------------------------------------------------------------------ >----------- >Jan Berggren Tel. 0371-83990 >intellIT AB Fax. 0371-83991 >S Storgatan 20 Mobil. 070-6210100 >SE-332 33 GISLAVED E-post arbete janne@intellit.se >Sverige Web. <http://www.intellit.se/> http://www.intellit.se ><http://www.intellit.sesamarbetar/> >Samarbetar med http://www.responsibility.se ><http://www.responsibility.se/> >------------------------------------------------------------------------ >----------- > > > >
On 6/28/06, Jan Berggren <janne@intellit.se> wrote:> > > I am using Trixbox 1.0(Asterisk 1.2.7.1)at a customer site. They whishes to > change the default Voicemail behavior. > > Standard behavior > > No answer/Busy -> send to Voicemail > > Requested behavior > > No answer/Busy -> message that if you press 9 you will instead be cent to > reception -> send to Voicemail or Reception if 9 pressed. > > > I want this to always happen when Voicemail is invoked. How do I, in the > easiest way, change the default Voicemail behavior? > > Regards, > > Jan Berggren > > > ----------------------------------------------------------------------------------- > Jan Berggren Tel. 0371-83990 > intellIT AB Fax. 0371-83991 > S Storgatan 20 Mobil. 070-6210100 > SE-332 33 GISLAVED E-post arbete janne@intellit.se > Sverige Web. http://www.intellit.se > Samarbetar med http://www.responsibility.se > ----------------------------------------------------------------------------------- > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > >Hi What you want to do is following this procedure: 1. Create your extensions using FreePBX, for example : 200 - "Foo" 2. For each "Foo" extension create a custom IVR (Digital Receptionist) a. Set destination 9 : Main IVR b. Set destination t (timeout) : voicemail of "Foo" 3. For each extension "Foo" create a Ring Group 2.a In each ring group there is only one static member - In our case 200 3. Set "Destination if no answer" to be the custom IVR of "Foo". This way the dialplan logic is as follows : Caller comes from Main IVR to ring group of user, I no answer caller is sent to user custom IVR. If user press 9 he is sent back to Main IVR otherwise he gets user to record a message in our user's Foo voicemail box. -- Cheers, Maxim Vexler "Free as in Freedom" - Do u GNU ?