asterisk users - May 2006 - UK experts only. BT Outgoing caller ID not showing

Hi

Just moved offices in the UK and moved our Asterisk box from old one to new 
one. Using idefisk softphones, Junghanns quadbri card for ISDN 2e interfaces.
At both offices we had one standard number and a DDI range, routed with 
Asterisk. 
We'd set up the configuration so each idefisk set its own caller ID which
then
got sent by the extensions.conf script. Worked fine at old place but in new 
place the only number which is received is the central switchboard number. The 
conf files are unchanged except for the obvious number changes but nothing I 
can do sets the outgoing caller id. We're using the same version of idefisk
and
the same version of asterisk (1.2.4-bri stuffed).

I found a wiki which said that the DDI numbers we want as caller IDs need to be 
flagged as allowed CallerID number - this is done by BT - but BT do not seem to 
understand this.

Also our old local exchange was a System X but the new one is System Y.

Anyone any ideas on this?

Paul

We had a problem like this until BT "enabled" callerid (an optional 
extra) on the line.

Julian.

Paul Redstone wrote:
> Hi
> 
> Just moved offices in the UK and moved our Asterisk box from old one to new
> one. Using idefisk softphones, Junghanns quadbri card for ISDN 2e
interfaces.
> At both offices we had one standard number and a DDI range, routed with 
> Asterisk. 
> We'd set up the configuration so each idefisk set its own caller ID
which then
> got sent by the extensions.conf script. Worked fine at old place but in new
> place the only number which is received is the central switchboard number.
The
> conf files are unchanged except for the obvious number changes but nothing
I
> can do sets the outgoing caller id. We're using the same version of
idefisk and
> the same version of asterisk (1.2.4-bri stuffed).
> 
> I found a wiki which said that the DDI numbers we want as caller IDs need
to be
> flagged as allowed CallerID number - this is done by BT - but BT do not
seem to
> understand this.
> 
> Also our old local exchange was a System X but the new one is System Y.
> 
> Anyone any ideas on this?
> 
> Paul
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On Fri, May 26, 2006 at 04:58:34PM +0100, Paul Redstone wrote:

[snip]
> I found a wiki which said that the DDI numbers we want as caller IDs need
to be
> flagged as allowed CallerID number - this is done by BT - but BT do not
seem to
> understand this.
> Also our old local exchange was a System X but the new one is System Y.
> Anyone any ideas on this?
Err System Y ? System X is a Marconi switch, I didn't think they made a
Y variant, but hey maybe they do.

It's almost certainly set-up in the BT end. Usually you can only set
your CLI to a number or range of numbers that have been allocated to the
line. If BT have set the line to only allow a single number, that's all
you'll ever get. Speak to someone knowledgable if you can at BT or
report it as a fault.


Steve

-- 
NetTek Ltd  UK mob +44-(0)7775 755503
UK +44-(0)20 79932612 / US +1-(310)8577715 / Fax +44-(0)20 7483 2455
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Euro Tech News Blog http://eurotechnews.blogspot.com

Hi guys

Thanks for help on this so far. There was no typo - old exchange was System X 
and new one System Y.

Also caller ID is enabled on the new DDI range so we get incoming caller ID.

BT are looking at this - the guys I talked to is being very helpful and has 
referred this to a colleague (why do we find this so surprising in the UK - BT 
helpful!).

Paul Redstone