asterisk users - May 2006 - Call detail records for Digital Receptionist

I have a client who uses the digital receptionist to take calls and then
pass them on as normal to the appropriate depts. The problem is, they need
to find out how many people are not getting through...
In the mysql cdr, these are all recorded as ANSWERED, but there is no
indication of if they give up on waiting.



Does anyone have any idea if this information is recorded somewhere? (am not
using 1.2 at mo, but could upgrade if this functionality is available...)

Many thanks
r

On Fri, 2006-05-19 at 13:27 +0100, Robbie Hughes wrote:
> I have a client who uses the digital receptionist to take calls and then
> pass them on as normal to the appropriate depts. The problem is, they need
> to find out how many people are not getting through...
> In the mysql cdr, these are all recorded as ANSWERED, but there is no
> indication of if they give up on waiting.
I guess you could get the info by using queues and extract the
statistics how many people hung up.

Regards,
Patrick