Hi, I'm running a 1.1 version of Asterisk (a stable build from back in Oct-05) running on RedHat 9.0. Everything's been great but a couple of days ago, we all stopped receiving emails of our voicemail. There's been no changes to our configuration I bet I'm expereiencing a Linux problem rather than an Asterisk problem, but because I know only as much Linux as required to get Asterisk going, I'm hoping someone can steer me in the right direction! Any suggestions where/how to troubleshoot? Many Thanks, Hugh -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060317/6020c1bd/attachment.htm
Tony Mountifield
2006-Mar-17 08:13 UTC
[Asterisk-Users] Re: problems with emailing voicemail
In article <c471e4e30603170705t5e596848laf5a0a490b178b12@mail.gmail.com>, hugolivude <hugolivude@gmail.com> wrote:> > I'm running a 1.1 version of Asterisk (a stable build from back in Oct-05) > running on RedHat 9.0. Everything's been great but a couple of days ago, we > all stopped receiving emails of our voicemail. There's been no changes to > our configuration > > I bet I'm expereiencing a Linux problem rather than an Asterisk problem, but > because I know only as much Linux as required to get Asterisk going, I'm > hoping someone can steer me in the right direction! > > Any suggestions where/how to troubleshoot?The first place to look would be in /var/log/maillog on the box. Look particularly around the time when a voicemail should have been sent. Cheers Tony -- Tony Mountifield Work: tony@softins.co.uk - http://www.softins.co.uk Play: tony@mountifield.org - http://tony.mountifield.org
I'm not real knowledgably in Linux, but have you loaded Webmin so you can look at the status and messages in sendmail? -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of hugolivude Sent: Friday, March 17, 2006 9:06 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] problems with emailing voicemail Hi, I'm running a 1.1 version of Asterisk (a stable build from back in Oct-05) running on RedHat 9.0. Everything's been great but a couple of days ago, we all stopped receiving emails of our voicemail. There's been no changes to our configuration I bet I'm expereiencing a Linux problem rather than an Asterisk problem, but because I know only as much Linux as required to get Asterisk going, I'm hoping someone can steer me in the right direction! Any suggestions where/how to troubleshoot? Many Thanks, Hugh This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender, or postmaster@trustamerifirst.com, immediately by return e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal. Unless otherwise stated, opinions expressed in this e-mail are those of the author and are not endorsed by the author's employer. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060317/660b6a8e/attachment.htm
On Fri, 2006-03-17 at 10:05 -0500, hugolivude wrote:> Hi, > > I'm running a 1.1 version of Asterisk (a stable build from back in > Oct-05) running on RedHat 9.0. Everything's been great but a couple > of days ago, we all stopped receiving emails of our voicemail. > There's been no changes to our configuration > > I bet I'm expereiencing a Linux problem rather than an Asterisk > problem, but because I know only as much Linux as required to get > Asterisk going, I'm hoping someone can steer me in the right > direction! > > Any suggestions where/how to troubleshoot? > > Many Thanks, > HughStart with basics - what does 'mailq' tell you? Rgds Pete
Try sending email from the command prompt first... _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of hugolivude Sent: Friday, March 17, 2006 10:06 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] problems with emailing voicemail Hi, I'm running a 1.1 version of Asterisk (a stable build from back in Oct-05) running on RedHat 9.0. Everything's been great but a couple of days ago, we all stopped receiving emails of our voicemail. There's been no changes to our configuration I bet I'm expereiencing a Linux problem rather than an Asterisk problem, but because I know only as much Linux as required to get Asterisk going, I'm hoping someone can steer me in the right direction! Any suggestions where/how to troubleshoot? Many Thanks, Hugh -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060317/71cca687/attachment.htm
Colin Anderson
2006-Mar-17 11:27 UTC
[Asterisk-Users] Re: problems with emailing voicemail
if you are using Sendmail, then you have to add a trusted user to /etc/sendmail.cf in the format: Tuser So if the user you run Asterisk under is called "asterisk" then you add Tasterisk to sendmail.cf. Restart Sendmail. Then in voicemail.conf you can set the email address to whatever you want, it's at the top of the config file, I believe. -----Original Message----- From: hugolivude [mailto:hugolivude@gmail.com] Sent: Friday, March 17, 2006 10:49 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Re: problems with emailing voicemail Wow, Thanks so much for all your help. I tried Steve's suggestion using tail and found: from=< root@localhost.localdomain <mailto:root@localhost.localdomain> >, ... stat=Deferred: 450 < root@localhost.localdomain <mailto:root@localhost.localdomain> >: Sender address rejected: Domain not found So it looks like the sender email is no longer acceptable. This worked fine b4, so perhaps the ISP taking care of the callees email has changed its policy? Anyway, I could use a hand on how to fix this. How do I get Asterisk to use a valid email address rather than root@localhost.localdomain <mailto:root@localhost.localdomain> ? Many Thanks, Hugh On 3/17/06, Steve Jones < sjones@ftdata.com <mailto:sjones@ftdata.com> > wrote: Do a "tail -f /var/log/maillog" which will give you a real-time view of your mail server activity, then while that's running, leave yourself a voicemail. ________________________________ From: Tony Mountifield [mailto: tony@softins.clara.co.uk <mailto:tony@softins.clara.co.uk> ] Sent: Fri 3/17/2006 10:13 AM To: asterisk-users@lists.digium.com <mailto:asterisk-users@lists.digium.com> Subject: [Asterisk-Users] Re: problems with emailing voicemail In article < c471e4e30603170705t5e596848laf5a0a490b178b12@mail.gmail.com <mailto:c471e4e30603170705t5e596848laf5a0a490b178b12@mail.gmail.com> >, hugolivude < hugolivude@gmail.com <mailto:hugolivude@gmail.com> > wrote:> > I'm running a 1.1 version of Asterisk (a stable build from back in Oct-05) > running on RedHat 9.0 . Everything's been great but a couple of days ago,we> all stopped receiving emails of our voicemail. There's been no changes to > our configuration > > I bet I'm expereiencing a Linux problem rather than an Asterisk problem,but> because I know only as much Linux as required to get Asterisk going, I'm > hoping someone can steer me in the right direction! > > Any suggestions where/how to troubleshoot?The first place to look would be in /var/log/maillog on the box. Look particularly around the time when a voicemail should have been sent. Cheers Tony -- Tony Mountifield Work: tony@softins.co.uk <mailto:tony@softins.co.uk> - http://www.softins.co.uk <http://www.softins.co.uk> Play: tony@mountifield.org <mailto:tony@mountifield.org> - http://tony.mountifield.org <http://tony.mountifield.org> _______________________________________________ --Bandwidth and Colocation provided by Easynews.com <http://Easynews.com> -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users <http://lists.digium.com/mailman/listinfo/asterisk-users> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060317/d2c86983/attachment.htm
Charles Marcus wrote:> Actually, that would more properly be called an SMTP RELAY (the SMTP > server that Asterisk was talking to), would it not?The server itself would be an SMTP Relay, true -- but from the sending server, you would be configuring the Smarthost option. This is true for both Sendmail and Postfix. cYa, Avi -- National Manager - Special Projects < Melbourne / Sydney / Canberra / Hobart / London /> 2/340 Gore Street T: +61 (0) 3 9486 0411 Fitzroy, VIC F: +61 (0) 3 9486 0611 3065 W: http://www.squiz.net/ .....>> Open Source - Own it - Squiz.net ...../>
On Mar 23, 2006, at 10:00 AM, Charles Marcus wrote:> On 3/22/2006 Avi Miller (avi.miller@squiz.net) wrote: >> A smarthost is another SMTP server (e.g. your corporate email server, >> which should already be capable of sending outbound email) that your >> Asterisk box is configured to send all outgoing mail to, instead of >> trying to deliver it directly. > > Actually, that would more properly be called an SMTP RELAY (the SMTP > server that Asterisk was talking to), would it not?This would be called splitting hairs, would it not?