Alexander Lopez
2006-Jan-26 09:42 UTC
[Asterisk-Users] Plea to support a much needed function for Call Centers in Asterisk.
I have contacted Digium and have received a quote of $7,000US to implement what I will refer to as 'whisper mode'. It will allow a person to speak to only one side of a bridged call. For example, I am using ChanSpy to listen to an agent and what they are hearing and saying. But I cannot tell the agent something, without calling them on another line. This wil allow you to speak to your agent without the customer hearing. I have already put up 1,000US for this. I just need 6,000 more. I know many have asked for this before, now is our chance to do this.