asterisk users - Jan 2006 - Re: Asterisk-Users Digest, Vol 18, Issue 144

I use dbget to set callerid, but it's based on account code, and set 
statically with the station, not the agent.  Users can set callerid by 
dialing a function coded in the dialplan for that purpose.  Overhead is 
not a problem.

In your case, perhaps you can set the desired callerid into a channel 
variable using the "inheritance" syntax (double underscore) prior to
the
queue() operation.  Then you can pick it up on the outbound side.
>  ----- Original Message ----- 
>  From: Franklin Webb 
>  To: asterisk-users@lists.digium.com 
>  Sent: Tuesday, January 24, 2006 7:34 AM
>  Subject: [Asterisk-Users] Fw: setting outgoing caller ID by the queue
anextension is logged into
>
>
>  Greetings fellow list members,
>
>  I am trying to add some tricky functionality to Asterisk dialplan and I
was curious if anyone else has come up with a solution to something like this.
>
>  Basically I have phone representatives that log into one of several queues
(not using chan Agent, we log in by the extension), and frequently these agents
have to make attended transfer calls to outside numbers.  This transfer
basically amounts to a new outgoing call.  I have been asked to set the caller
ID for these outgoing calls based on the queue the phone representative is
currently logged in to.
>
>  Unfortunetly I cannot think of a way to do this.  The incomming and
outgoing calls are two different calls.  I have considered using DBPut and DBGet
to store this information in a database.  This might work, but I am also
concerned about the overhead involved.  I cannot think of a way to do this using
global variables since I need to store a seperate value for each extension.
>
>  Has anyone run into an issue like this and come up with a solution?  Any
thoughts are much appreciated.
>
>  Thank you,
>
>  Franklin Webb
>  Assistant IT Project Leader
>  Inter Media Marketing Solutions
>
>  
>
>  
>