asterisk users - Jan 2006 - OT:Snom 360 prompt for registration pwd?

I have a whack of Snom 360's. Occasionally, *some* of them, prompt the user,
on the screen, for the registration password. You enter it, everything's OK.
Next day, same thing. This is like on 5 or 6 phones out of a lot of 120.

It's *always* the same phones. I haven't drilled down to things like
firmware rev yet, since I ordered them all as one lot, but I'm wondering if
anyone knows under which circumstances a 360 would "forget" it's
reg
password?

tia

Did you try to turn "Challenge Response on Phone" off in the advanced
settings on the web interface? 

CS
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com 
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
> Colin Anderson
> Sent: Friday, January 20, 2006 8:01 PM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: [Asterisk-Users] OT:Snom 360 prompt for registration pwd?
> 
> I have a whack of Snom 360's. Occasionally, *some* of them, 
> prompt the user, on the screen, for the registration 
> password. You enter it, everything's OK.
> Next day, same thing. This is like on 5 or 6 phones out of a 
> lot of 120.
> 
> It's *always* the same phones. I haven't drilled down to 
> things like firmware rev yet, since I ordered them all as one 
> lot, but I'm wondering if anyone knows under which 
> circumstances a 360 would "forget" it's reg password?
> 
> tia
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
>

The idea was that passwords will not be provisoned automatically, you
must enter them manually on the phone. Which makes sense in scenarios
where you completely automatically provision phones and hand out the
password to the users.

But maybe you are right, we should turn this off by default. I also had
some pain with it!

CS 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com 
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
> The VoIP Connection
> Sent: Saturday, January 21, 2006 10:46 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [Asterisk-Users] OT:Snom 360 prompt for registration pwd?
> 
> Christian,
> 
> Why is this this setting "on" by default?  I don't understand
> why anyone would want this behavior. -Mike
> 
> Michael Crown
> Managing Partner
> www.thevoipconnection.com
> 321.989.6728 ext. 611
> sip:611@voiceserver.thevoipconnection.com
>  
> 
> > -----Original Message-----
> > From: Christian Stredicke [mailto:Christian.Stredicke@snom.de]
> > Sent: Friday, January 20, 2006 8:05 PM
> > To: Colin Anderson
> > Cc: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [Asterisk-Users] OT:Snom 360 prompt for 
> registration pwd?
> > 
> > Did you try to turn "Challenge Response on Phone" off in 
> the advanced 
> > settings on the web interface?
> > 
> > CS
> > 
> > > -----Original Message-----
> > > From: asterisk-users-bounces@lists.digium.com
> > > [mailto:asterisk-users-bounces@lists.digium.com] On 
> Behalf Of Colin 
> > > Anderson
> > > Sent: Friday, January 20, 2006 8:01 PM
> > > To: 'Asterisk Users Mailing List - Non-Commercial
Discussion'
> > > Subject: [Asterisk-Users] OT:Snom 360 prompt for registration
pwd?
> > > 
> > > I have a whack of Snom 360's. Occasionally, *some* of them,
> > prompt the
> > > user, on the screen, for the registration password. You enter it,
> > > everything's OK.
> > > Next day, same thing. This is like on 5 or 6 phones out 
> of a lot of 
> > > 120.
> > > 
> > > It's *always* the same phones. I haven't drilled down to
> > things like
> > > firmware rev yet, since I ordered them all as one lot, but
I'm
> > > wondering if anyone knows under which circumstances a 360 would 
> > > "forget" it's reg password?
> > > 
> > > tia
> > > _______________________________________________
> > > --Bandwidth and Colocation provided by Easynews.com --
> > > 
> > > Asterisk-Users mailing list
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > > 
> > > 
> > > 
> > 
> > 
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
>

I can confirm that this is the issue. I now have to toggle it off manually
on 120 phones. I can tell you, in the real world, you don't hand out
passwords to users for their phones, they will not understand why you need a
password for a phone. You may want to consider changing the default
settings. 

Thanks for the info. Quick and accurate responses like yours are why I am a
Snom fan. 

-----Original Message-----
From: Christian Stredicke [mailto:Christian.Stredicke@snom.de]
Sent: Saturday, January 21, 2006 8:51 AM
To: asterisk-biz@thevoipconnection.com; Asterisk Users Mailing List -
Non-Commercial Discussion
Subject: RE: [Asterisk-Users] OT:Snom 360 prompt for registration pwd?


The idea was that passwords will not be provisoned automatically, you
must enter them manually on the phone. Which makes sense in scenarios
where you completely automatically provision phones and hand out the
password to the users.

But maybe you are right, we should turn this off by default. I also had
some pain with it!

CS 
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com 
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of 
> The VoIP Connection
> Sent: Saturday, January 21, 2006 10:46 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: RE: [Asterisk-Users] OT:Snom 360 prompt for registration pwd?
> 
> Christian,
> 
> Why is this this setting "on" by default?  I don't understand
> why anyone would want this behavior. -Mike
> 
> Michael Crown
> Managing Partner
> www.thevoipconnection.com
> 321.989.6728 ext. 611
> sip:611@voiceserver.thevoipconnection.com
>  
> 
> > -----Original Message-----
> > From: Christian Stredicke [mailto:Christian.Stredicke@snom.de]
> > Sent: Friday, January 20, 2006 8:05 PM
> > To: Colin Anderson
> > Cc: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: RE: [Asterisk-Users] OT:Snom 360 prompt for 
> registration pwd?
> > 
> > Did you try to turn "Challenge Response on Phone" off in 
> the advanced 
> > settings on the web interface?
> > 
> > CS
> > 
> > > -----Original Message-----
> > > From: asterisk-users-bounces@lists.digium.com
> > > [mailto:asterisk-users-bounces@lists.digium.com] On 
> Behalf Of Colin 
> > > Anderson
> > > Sent: Friday, January 20, 2006 8:01 PM
> > > To: 'Asterisk Users Mailing List - Non-Commercial
Discussion'
> > > Subject: [Asterisk-Users] OT:Snom 360 prompt for registration
pwd?
> > > 
> > > I have a whack of Snom 360's. Occasionally, *some* of them,
> > prompt the
> > > user, on the screen, for the registration password. You enter it,
> > > everything's OK.
> > > Next day, same thing. This is like on 5 or 6 phones out 
> of a lot of 
> > > 120.
> > > 
> > > It's *always* the same phones. I haven't drilled down to
> > things like
> > > firmware rev yet, since I ordered them all as one lot, but
I'm
> > > wondering if anyone knows under which circumstances a 360 would 
> > > "forget" it's reg password?
> > > 
> > > tia
> > > _______________________________________________
> > > --Bandwidth and Colocation provided by Easynews.com --
> > > 
> > > Asterisk-Users mailing list
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > > 
> > > 
> > > 
> > 
> > 
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
> 
> 
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