Hello all. I've been searching and can't quite find what I'm
looking for...
I've gotten AMP installed and up and running quite decently on an Asterisk
box and am now in the process of tweaking it to my needs. My company
currently has around 70 employees and we are running on a complete Avaya
system, but this system is no longer going to work for us (too much money
for not enough stuff). So I have been put in charge of setting up an
Asterisk PBX and get an entire test system going on it to see if Asterisk
will meet our telephone needs. Extensions, queues, voicemail, stats, etc
etc. Here's the problem: this Asterisk server is actually currently running
live, serving information to people calling in to it. I need my test office
setup, with AMP and this other system to work simultaneously, but yet
totally separate. As my stuff is for a test, I would like to set it up so
that when I dial in TO my Asterisk PBX FROM a specific telephone number, it
takes me to my office test section in asterisk, otherwise, from ANY other
number, it dials the info serving section. This would allow me to call from
a certain telephone number and be able to get to my test office setup, but
if anybody else calls from any other number, they get the other stuff.
Doesn't sound too bad right?
So how would one do this using AMP if AMP is more of the "secondary"
system?
If I understand correctly, to add additional, custom contexts to
extensions.conf, it should be entered into extensions_additional.conf and
the contexts should contain the word "custom" in them. So, first
question,
what if I want that custom context to be the first context (as in possibly
the default context), but only if it's from a certain telephone number...?
I assume you would enter that custom context as the context in zapata.conf,
but how would you tell it to go back to the AMP stuff if the FROM telephone
number is my speicifc telephone number? What context would I send it to so
that it will do the regular AMP stuff? (Incidentally, I have a local
telephone number and an 888 telephone number coming into my PRI, but when
called, my Asterisk PBX views/receives them both as the local telephone
number.)
Also, what if my custom contexts in extensions_additional.conf call macros?
Do my macro names need to contain the word "custom" as well?
Where to put my nineoneone context for it to utilize the defined globals?
Below is my current extensions.conf file. (My extensions_additional.conf is
currently empty.) The first part is the custom stuff that I use to serve up
the info when customers call in. I believe this is what should be moved to
the extensions_additional.conf... I didn't post the entire extensions.conf
file as the rest is the standard stuff set up by AMP. Any suggestions?
Thanks,
Ben Ferguson
[general]
static=yes
writeprotect=yes
IAXINFO=guest ; IAXtel username/password
TRUNK=Zap/g1 ; Trunk interface
TRUNKMSD=1 ; MSD digits to strip
(usually 1 or 0)
[globals]
EMERGENCY=0
EMERGENCY_TRUNK=Zap/17
; Change this for production use:
EMERGENCY_NUM=911
[nineoneone]
exten => s,1,SetVar(SET_EMERG_FLAG=0)
exten => s,n(checkavail),ChanIsAvail(${EMERGENCY_TRUNK})
exten => s,n,SetGlobalVar(EMERGENCY=1)
exten => s,n,SetVar(SET_EMERG_FLAG=1)
exten => s,n(dial),Dial(${EMERGENCY_TRUNK}/${EMERGENCY_NUM})
exten => s,s+2(trunkbusy),GotoIf($[${EMERGENCY} = 1]?inprogress)
exten => s,n,SoftHangup(${EMERGENCY_TRUNK}-1)
exten => s,n,Wait(12)
exten => s,n,Goto(checkavail)
exten => s,s+2(inprogress),Congestion
exten => s,checkavail+101(notavail),Goto(trunkbusy)
exten => h,1,GotoIf($[${SET_EMERG_FLAG} = 1]?3)
exten => h,3,SetGlobalVar(EMERGENCY=0)
exten => t,1,goto(s,1)
[local]
;
; Master context for local, toll-free, and iaxtel calls only
;
ignorepat => 9
include => default
[default]
exten => s,1,Answer
exten => s,2,Wait(1)
exten => s,3,Background(cc_welcome)
;if someone enters a tour number
exten => _XXXXXX,1,AGI(getAudioFile.php,${EXTEN})
exten => _*XXXXXX,1,AGI(loanOfficerLogin.php,${EXTEN})
;if someone enters an invalid extension
exten => i,1,Playback(cc_sorry)
;timeout
exten => t,1,goto(s,2)
;incoming numbers
exten => 5555551212,1,goto(s,1)
exten => 8885551212,1,goto(s,1)
;*********************************
;*** Message Sections
;*********************************
[macro-setPinVars]
exten => s,1,SetGlobalVar(LAST_AUDIO=${ARG1})
exten => s,2,SetGlobalVar(AGENT_PIN=${ARG2})
exten => s,3,SetGlobalVar(HAS_AUDIO=${ARG3})
exten => s,4,goto(getSponserPin,s,1)
[getSponserPin]
exten => s,1,Background(agent-pass)
;exten => s,1,SayDigits(${AGENT_PIN})
exten => ${AGENT_PIN}#,1,GotoIf($["${HAS_AUDIO}" =
"yes"]?3:2)
exten => ${AGENT_PIN}#,2,goto(loRecordMessage,s,1)
exten => ${AGENT_PIN}#,3,goto(loHasMessage,s,1)
exten => i,1,Wait(1)
exten => i,2,Playback(cc_sorry)
[loRecordMessage]
exten => s,1,Background(to-compose-a-message)
exten => s,2,Background(press-1)
exten => s,3,Background(T-to-rtrn-to-main-menu)
exten => s,4,Background(press-9)
exten => 1,1,Playback(vm-intro)
exten => 1,2,Record(/media/audio/cc/l${LAST_AUDIO}.gsm)
exten => 1,3,Playback(your-msg-has-been-saved)
exten => 1,4,goto(loHasMessage,s,1)
exten => 9,1,goto(default,s,1)
exten => i,1,Playback(cc_sorry)
exten => t,1,goto(s,1)
[loHasMessage]
exten => s,1,Background(press-1)
exten => s,2,Background(to-rerecord-yr-message)
exten => s,3,Background(press-2)
exten => s,4,Background(to-listen-to-it)
exten => s,5,Background(vm-delete)
exten => s,6,Background(T-to-rtrn-to-main-menu)
exten => s,7,Background(press-9)
exten => 1,1,goto(playLoMessage,s,1)
exten => 2,1,goto(loRecordMessage,1,1)
exten => 7,1,AGI(deleteAudio.php,${LAST_AUDIO})
exten => 7,2,Playback(vm-deleted)
exten => 7,3,goto(default,s,1)
exten => 9,1,goto(default,s,1)
exten => i,1,Playback(cc_sorry)
exten => t,1,goto(s,1)
[playLoMessage]
exten => s,1,Background(/media/audio/cc/l${LAST_AUDIO})
exten => s,2,goto(loHasMessage,s,1)
exten => X,1,goto(loHasMessage,s,1)
;*********************************
;*** Main Sections
;*********************************
[macro-playaudio]
exten => s,1,SetGlobalVar(LAST_AUDIO=${ARG1})
exten => s,2,SetGlobalVar(LO_FILE=${ARG2})
exten => s,3,MP3Player(/media/audio/a${ARG1}.mp3)
exten => s,4,goto(playsection,s,1)
[playsection]
exten => s,1,GotoIf($["${LO_FILE}" = "no"]?3:2)
exten => s,2,Playback(${LO_FILE})
exten => s,3,Wait(1)
exten => s,4,Background(cc_replay)
exten => 1,1,macro(playaudio,${LAST_AUDIO},${LO_FILE})
exten => 2,1,goto(s,1)
exten => t,1,goto(s,1)
;***************************************************************************
**************************
;***************************************************************************
**************************
;***************************************************************************
**************************
;***************************************************************************
**************************
; Asterisk Management Portal (AMP)
; Copyright (C) 2004 Coalescent Systems Inc
; dialparties.agi ( <http://www.sprackett.com/asterisk/>
http://www.sprackett.com/asterisk/)
; Asterisk::AGI ( <http://asterisk.gnuinter.net/>
http://asterisk.gnuinter.net/)
; gsm (
<http://www.ibiblio.org/pub/Linux/utils/compress/!INDEX.short.html>
http://www.ibiblio.org/pub/Linux/utils/compress/!INDEX.short.html)
; loligo sounds ( <http://www.loligo.com/asterisk/sounds/>
http://www.loligo.com/asterisk/sounds/)
; mpg123 ( <http://voip-info.org/wiki-Asterisk+config+musiconhold.conf>
http://voip-info.org/wiki-Asterisk+config+musiconhold.conf)
; include extension contexts generated from AMP
#include extensions_additional.conf
; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example
#include extensions_custom.conf
[from-trunk]
include => from-pstn
[from-pstn]
include => from-pstn-custom ; create this context in
extensions_custom.conf to include customizations
include => ext-did
include => from-pstn-timecheck ; this has to be included otherwise
it overrides ext-did
exten => fax,1,Goto(ext-fax,in_fax,1)
[from-pstn-timecheck]
exten => _.,1,Goto(s,1)
exten => s,1,GotoIf($[${IN_OVERRIDE} forcereghours]?from-pstn-reghours,s,1:)
exten => s,2,GotoIf($[${IN_OVERRIDE} forceafthours]?from-pstn-afthours,s,1:)
exten => s,3,GotoIfTime(${REGTIME}|${REGDAYS}|*|*?from-pstn-reghours,s,1:)
exten => s,4,Goto(from-pstn-afthours,s,1)
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