asterisk users - Jan 2006 - Integrating with Toshiba Strata DK40i KSU

We've done a direct swap of an old Amanda voicemail system with a shiney 
new Asterisk system (Asterisk 1.0.9).  The system consists of 4 FXO 
ports on the * box (TDM400P), and three old Wildcards we aren't using 
(too buggy we found).

CO lines-> Toshiba -> FXO ports on *

We want to branch out a little more and use it as an auto-attendant.

The first problem seems to be an asterisk problem.  When ringing 
extensions, it thinks the first ringback is an answer:

   == CDR updated on Zap/7-1
     -- Executing Macro("Zap/7-1", "dialexten|35") in new
stack
     -- Executing Dial("Zap/7-1", "Zap/6/351|5|m") in new
stack
     -- Called 6/351
     -- Started music on hold, class 'default', on Zap/7-1
     -- Zap/6-1 answered Zap/7-1
     -- Stopped music on hold on Zap/7-1
     -- Attempting native bridge of Zap/7-1 and Zap/6-1

To the caller, they hear on-hold music for just a brief second, and then 
ringing.  When they hang up, the lines remained bridged and the 
extension continues to ring until I log in and do some 'soft hangup' 
commands.

The second problem is more of a Toshiba problem (or rather my lack of 
knowledge of). I hope that perhaps somebody might be able to help me?  I 
want to have a way to ring multiple extensions if sombody, say, hits 
zero.  The Toshiba can ring mutliple extensions for fresh new incoming 
calls, but once answered I can't seem to 'unanswer' the call to get
it
ringing at multiple stations (we have no designated reception phone that 
is staffed 100% of the time).

Thanks!


Phil

Philip,
Your problem with dialing an extension on the Toshiba and only getting a 
second of music on hold has to deal with the fact that you are using an 
analog trunk. Asterisk will always say that the analog channel has 
answered as soon as it is done sending dtmf on the line. You could help 
hide this problem by adding a couple of w's to your dial string, but you 
could run into issues where the called extension answers and says hello, 
but is cut off. I'd say 3 w's would be your max, giving 1.5 seconds more
of music on hold..  Ex: Dial("Zap/7-1", "Zap/6/351www|5|m")

As far as dialing multiple extensions, you need to setup a hunt group on 
your toshiba, then dial the hunt groups number instead of the individual 
extensions. The toshiba will then connect asterisk to the first 
extension that answers.

You will most likely want to put busydetect=yes in your zapata.conf to 
help with busy signals and it may help with your phantom calls on hangups.

Good Luck, -Jon

Philip Edelbrock wrote:
>
> We've done a direct swap of an old Amanda voicemail system with a 
> shiney new Asterisk system (Asterisk 1.0.9).  The system consists of 4 
> FXO ports on the * box (TDM400P), and three old Wildcards we aren't 
> using (too buggy we found).
>
> CO lines-> Toshiba -> FXO ports on *
>
> We want to branch out a little more and use it as an auto-attendant.
>
> The first problem seems to be an asterisk problem.  When ringing 
> extensions, it thinks the first ringback is an answer:
>
>   == CDR updated on Zap/7-1
>     -- Executing Macro("Zap/7-1", "dialexten|35") in
new stack
>     -- Executing Dial("Zap/7-1", "Zap/6/351|5|m") in
new stack
>     -- Called 6/351
>     -- Started music on hold, class 'default', on Zap/7-1
>     -- Zap/6-1 answered Zap/7-1
>     -- Stopped music on hold on Zap/7-1
>     -- Attempting native bridge of Zap/7-1 and Zap/6-1
>
> To the caller, they hear on-hold music for just a brief second, and 
> then ringing.  When they hang up, the lines remained bridged and the 
> extension continues to ring until I log in and do some 'soft
hangup'
> commands.
>
> The second problem is more of a Toshiba problem (or rather my lack of 
> knowledge of). I hope that perhaps somebody might be able to help me?  
> I want to have a way to ring multiple extensions if sombody, say, hits 
> zero.  The Toshiba can ring mutliple extensions for fresh new incoming 
> calls, but once answered I can't seem to 'unanswer' the call to
get it
> ringing at multiple stations (we have no designated reception phone 
> that is staffed 100% of the time).
>
> Thanks!
>
>
> Phil
> _______________________________________________
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>
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
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For your first problem, try using callprogres=yes in zapata.conf. may or may
not work.

Its easier to integrate with Toshiba Strata a TE110.


CCF



-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Philip
Edelbrock
Sent: Friday, January 06, 2006 08:01
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Integrating with Toshiba Strata DK40i KSU



We've done a direct swap of an old Amanda voicemail system with a shiney
new Asterisk system (Asterisk 1.0.9).  The system consists of 4 FXO
ports on the * box (TDM400P), and three old Wildcards we aren't using
(too buggy we found).

CO lines-> Toshiba -> FXO ports on *

We want to branch out a little more and use it as an auto-attendant.

The first problem seems to be an asterisk problem.  When ringing
extensions, it thinks the first ringback is an answer:

   == CDR updated on Zap/7-1
     -- Executing Macro("Zap/7-1", "dialexten|35") in new
stack
     -- Executing Dial("Zap/7-1", "Zap/6/351|5|m") in new
stack
     -- Called 6/351
     -- Started music on hold, class 'default', on Zap/7-1
     -- Zap/6-1 answered Zap/7-1
     -- Stopped music on hold on Zap/7-1
     -- Attempting native bridge of Zap/7-1 and Zap/6-1

To the caller, they hear on-hold music for just a brief second, and then
ringing.  When they hang up, the lines remained bridged and the
extension continues to ring until I log in and do some 'soft hangup'
commands.

The second problem is more of a Toshiba problem (or rather my lack of
knowledge of). I hope that perhaps somebody might be able to help me?  I
want to have a way to ring multiple extensions if sombody, say, hits
zero.  The Toshiba can ring mutliple extensions for fresh new incoming
calls, but once answered I can't seem to 'unanswer' the call to get
it
ringing at multiple stations (we have no designated reception phone that
is staffed 100% of the time).

Thanks!


Phil
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