asterisk users - Sep 2005 - Problems with queue and remote agents

I all.
I have configured a pair of * servers, sip connected each other

Mi problem is the following

If on the first * i configure a queue containing phone number of the second
* (i.e with a round robin strategy)
I have non problem as far as all phones are online.

If one of the remote phone number is unavailable, when the round-robin
strategy touch that phone the call is answered
by the voicemail (the extension is onthephone or is unavailable....)

I think that the problem could be the first * pass the call to the second,
and has no way to decide
if the remote extension is available or not

Could be an improvement to iax interconnect the two asterisk ?

Or is there any othe solution ?

I already removed static agent from the queue, but the problem is the same
if one remote extensions is loggd in but is busy

Andrea

Chi ricevesse questa mail per errore e' gentilmente pregato di cancellarla.

Visitate il sito http://www.frameweb.it

Use agent callback login so the voicemail answering does not result in
the call going to vmail, agentcallback login, along with ackcall=yes in
agents.conf requires the # key to take the call from the queue.
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of asterisk@frameweb.it
> Sent: Friday, September 23, 2005 9:16 AM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Problems with queue and remote agents
> 
> I all.
> I have configured a pair of * servers, sip connected each other
> 
> Mi problem is the following
> 
> If on the first * i configure a queue containing phone number of the
> second
> * (i.e with a round robin strategy)
> I have non problem as far as all phones are online.
> 
> If one of the remote phone number is unavailable, when the round-robin
> strategy touch that phone the call is answered
> by the voicemail (the extension is onthephone or is unavailable....)
> 
> I think that the problem could be the first * pass the call to the
second,
> and has no way to decide
> if the remote extension is available or not
> 
> Could be an improvement to iax interconnect the two asterisk ?
> 
> Or is there any othe solution ?
> 
> I already removed static agent from the queue, but the problem is the
same
> if one remote extensions is loggd in but is busy
> 
> Andrea
> 
> Chi ricevesse questa mail per errore e' gentilmente pregato di
> cancellarla.
> 
> Visitate il sito http://www.frameweb.it
> 
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You should either use Agents (standard or callback) or disable voicemail  
on the second server, with a straight dial instead of the dial+voicemail  
macro you'll likely be using.
bye
l.

In data Fri, 23 Sep 2005 17:15:38 +0200, <asterisk@frameweb.it> ha
scritto:
> I all.
> I have configured a pair of * servers, sip connected each other
>
> Mi problem is the following
>
> If on the first * i configure a queue containing phone number of the  
> second
> * (i.e with a round robin strategy)
> I have non problem as far as all phones are online.
>
> If one of the remote phone number is unavailable, when the round-robin
> strategy touch that phone the call is answered
> by the voicemail (the extension is onthephone or is unavailable....)
>
> I think that the problem could be the first * pass the call to the  
> second,
> and has no way to decide
> if the remote extension is available or not
>
> Could be an improvement to iax interconnect the two asterisk ?
>
> Or is there any othe solution ?
>
> I already removed static agent from the queue, but the problem is the  
> same
> if one remote extensions is loggd in but is busy
>
> Andrea
>
> Chi ricevesse questa mail per errore e' gentilmente pregato di  
> cancellarla.
>
> Visitate il sito http://www.frameweb.it
>
> _______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
>
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users


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