asterisk users - Sep 2005 - Snom 360 hold problem

Hello,

I have a customer who said that their Snom 360 is joining calls by accident.

The situation is that they had one call on the line and another call came in.
She pressed the hold button on the phone and the two calls were joined
together.

I do have "Call join on Xfer" set to yes, but I thought that would
only come
into play when doing a transfer, not putting someone on hold.

The phone is at firmware 4.1, and there are no new updates, so that
shouldn't
be it.

Anyone else experience this behavior on the phones, or know if I need to turn
off Call Join on Xfer?

Thanks!

-- 
-M

There are 10 kinds of people in this world:
	Those who can count in binary and those who cannot.

Sorry, but we are unable to reproduce your problem description here locally 
(without an *). If you are able to reproduce it, we guess it must be related 
to the *. In this case it could help if you send us SIP-traces of that 
scenario, so that we can look into this problem.

Regards
  Nils Ohlmeier

On Thursday 01 September 2005 16:45, Michael George
wrote:
> Hello,
>
> I have a customer who said that their Snom 360 is joining calls by
> accident.
>
> The situation is that they had one call on the line and another call came
> in. She pressed the hold button on the phone and the two calls were joined
> together.
>
> I do have "Call join on Xfer" set to yes, but I thought that
would only
> come into play when doing a transfer, not putting someone on hold.
>
> The phone is at firmware 4.1, and there are no new updates, so that
> shouldn't be it.
>
> Anyone else experience this behavior on the phones, or know if I need to
> turn off Call Join on Xfer?
>
> Thanks!
-- 
snom technology AG            Gradestr. 46    D-12347 Berlin
Nils Ohlmeier
mailto:nils.ohlmeier@snom.de  http://www.snom.com