Hans-Christoph Steiner
2005-Jul-27 22:53 UTC
[Asterisk-Users] announce to caller in queues (asterisk for art!)
I have created a phone system for a rather unorthodox purpose. We are making a 30 minute show that consists of callers calling in and giving 20-30 second reports from around their city. The calls are automatically answered by FireFly from an asterisk queue and the sound goes straight out to speakers. What I would really love to be able to do is play a sound for the caller only when Firefly picks up their call. That way they'll know that its their turn to speak. Currently, we tell people to start their report when the hold music stops, which is not as clear as we'd like. The only thing I have found is Queue()'s "announceoverride", which plays an soundfile for the queue member/agent when the call is picked up, but that's the opposite of what we need. Here's the website for the event if anyone is interested: http://whitmanlocalreport.net .hc ________________________________________________________________________ ____ "Looking at things from a more basic level, you can come up with a more direct solution... It may sound small in theory, but it in practice, it can change entire economies." - Amy Smith