asterisk users - Jun 2005 - Anyone noticed Voipjet voice quality problems?

Dear all,
I've noticed some significant voice quality deterioration when calling US
landline via VoIPjet.com in the last week or so.

Before that the quality was pretty good.

Has anyone else experienced any voice quality problems with voipjet
recently?

Thanks,
Roman

I had problems with their West coast server so I switched to their East
coast server and better success.
-Scott

----- Original Message ----- 
From: "Roman Zhovtulya" <roman@fh-offenburg.de>
To: <asterisk-users@lists.digium.com>
Sent: Wednesday, June 08, 2005 2:08 PM
Subject: [Asterisk-Users] Anyone noticed Voipjet voice quality problems?

> Dear all,
> I've noticed some significant voice quality deterioration when calling
US
> landline via VoIPjet.com in the last week or so.
>
> Before that the quality was pretty good.
>
> Has anyone else experienced any voice quality problems with voipjet
> recently?
>
> Thanks,
> Roman
>
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

Roman Zhovtulya wrote:
> Dear all,
> I've noticed some significant voice quality deterioration when calling
US
> landline via VoIPjet.com in the last week or so.
> Before that the quality was pretty good.
> Has anyone else experienced any voice quality problems with voipjet
> recently?
I've been using VOIPJET for Brazil LD without any problems.
(or should I say, my wife has been using, still can't thank VOIP enough 
for the savings..)

Any other confirmation for this problem?  My service seems to be fine
but I have not completed a long duration call yet.  I had a user
complain last week about call degradation after 5-10 minutes but that
has been it.  I will test some more and let you know.  I am on the west
coast server.

Thanks,
Wiley





-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Pedro
Sent: Thursday, June 09, 2005 9:24 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Anyone noticed Voipjet voice quality
problems?

Definately problems with voice quality and caller ID is not working very
well.  I have e-mail a couple times and still no response from their
tech support on this.  This is very concerning since I tried all
3 servers with the same results.

On 6/8/05, Julio Arruda <jarruda-asterisk@jarruda.com>
wrote:
> Roman Zhovtulya wrote:
> > Dear all,
> > I've noticed some significant voice quality deterioration when 
> > calling US landline via VoIPjet.com in the last week or so.
> > Before that the quality was pretty good.
> > Has anyone else experienced any voice quality problems with voipjet 
> > recently?
> 
> I've been using VOIPJET for Brazil LD without any problems.
> (or should I say, my wife has been using, still can't thank VOIP 
> enough for the savings..) 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
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Just verified that we are experiencing the same problems.  Voice breaks
up when making calls to US destination (I am in PHX, AZ) via the west
coast server.

So far I have not heard back from VoipJet either.

Thanks,
Wiley



-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Pedro
Sent: Thursday, June 09, 2005 9:24 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Anyone noticed Voipjet voice quality
problems?

Definately problems with voice quality and caller ID is not working very
well.  I have e-mail a couple times and still no response from their
tech support on this.  This is very concerning since I tried all
3 servers with the same results.

On 6/8/05, Julio Arruda <jarruda-asterisk@jarruda.com>
wrote:
> Roman Zhovtulya wrote:
> > Dear all,
> > I've noticed some significant voice quality deterioration when 
> > calling US landline via VoIPjet.com in the last week or so.
> > Before that the quality was pretty good.
> > Has anyone else experienced any voice quality problems with voipjet 
> > recently?
> 
> I've been using VOIPJET for Brazil LD without any problems.
> (or should I say, my wife has been using, still can't thank VOIP 
> enough for the savings..) 
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
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We have been having serious quality problems using the westcoast
server - been using the East coast server with increased success but
seeing some issues related to going cross continent.

Voipjet, you listening?

Seems things have just got worse.  Just got reports that 800 numbers
are not terminating.  For example, can not dial:

800-888-9358
or
800-922-4684

Had to pull voipjet out of our routes until this gets fixed.

On 6/9/05, Moody <asterisk.user@gmail.com> wrote:
> We have been having serious quality problems using the westcoast
> server - been using the East coast server with increased success but
> seeing some issues related to going cross continent.
> 
> Voipjet, you listening?
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

Why would you even be routing 800 numbers out voipjet?  They CHARGE you!

On 6/10/05, Pedro <traci.asterisk@gmail.com>
wrote:
> Seems things have just got worse.  Just got reports that 800 numbers
> are not terminating.  For example, can not dial:
> 
> 800-888-9358
> or
> 800-922-4684
> 
> Had to pull voipjet out of our routes until this gets fixed.
> 
> On 6/9/05, Moody <asterisk.user@gmail.com> wrote:
> > We have been having serious quality problems using the westcoast
> > server - been using the East coast server with increased success but
> > seeing some issues related to going cross continent.
> >
> > Voipjet, you listening?
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users@lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

We are a VoIP provider and need to push out 100,000  - 200,000 minutes
per month (ie. need a carrier-level package - not a Vonage, etc.).  To
date I have not found a wholesale SIP/IAX VoIP provider provide 800
termination for free.  However, if you have one, please provide the
information and I will definately check them out.

On 6/10/05, Pedro <traci.asterisk@gmail.com>
wrote:
> Please provide the SIP or IAX provider you are using that allows you
> to terminate to 800 numbers for free.
> 
> On 6/10/05, Matt <mhoppes@gmail.com> wrote:
> > Why would you even be routing 800 numbers out voipjet?  They CHARGE
you!
> >
> > On 6/10/05, Pedro <traci.asterisk@gmail.com> wrote:
> > > Seems things have just got worse.  Just got reports that 800
numbers
> > > are not terminating.  For example, can not dial:
> > >
> > > 800-888-9358
> > > or
> > > 800-922-4684
> > >
> > > Had to pull voipjet out of our routes until this gets fixed.
> > >
> > > On 6/9/05, Moody <asterisk.user@gmail.com> wrote:
> > > > We have been having serious quality problems using the
westcoast
> > > > server - been using the East coast server with increased
success but
> > > > seeing some issues related to going cross continent.
> > > >
> > > > Voipjet, you listening?
> > > > _______________________________________________
> > > > Asterisk-Users mailing list
> > > > Asterisk-Users@lists.digium.com
> > > > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > > To UNSUBSCRIBE or update options visit:
> > > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > > >
> > > _______________________________________________
> > > Asterisk-Users mailing list
> > > Asterisk-Users@lists.digium.com
> > > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> >
>

Just did the same and it seems (cross fingers) to be fine now too.
However, I have to wonder.  What happens to the load on that East Coast
box when we all switch over to it.  Sure would be nice to hear from
VoipJet.  Considering hwo many times I have recommended them, it would
make me feel better. 

Cheers,
Wiley


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Roman
Zhovtulya
Sent: Friday, June 10, 2005 11:14 AM
To: 'Matt'; 'Asterisk Users Mailing List - Non-Commercial
Discussion'
Subject: RE: [Asterisk-Users] Anyone noticed Voipjet voice quality
problems?

Thanks a lot to all for the input.

I have now switched to the voipjet east coast back-up server and
everything seems to be back to normal now.

Thanks,
Roman


> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Matt
> Sent: Freitag, 10. Juni 2005 17:58
> To: Pedro; Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [Asterisk-Users] Anyone noticed Voipjet voice quality 
> problems?
> 
> 
> I'm using the east coast server and am not experiencing any issues 
> either US based or international.
> 
> > 
> > On 6/10/05, Pedro <traci.asterisk@gmail.com> wrote:
> > > Seems things have just got worse.  Just got reports that
> 800 numbers
> > > are not terminating.  For example, can not dial:
> > >
> > > 800-888-9358
> > > or
> > > 800-922-4684
> > >
> > > Had to pull voipjet out of our routes until this gets fixed.
> > >
> > > On 6/9/05, Moody <asterisk.user@gmail.com> wrote:
> > > > We have been having serious quality problems using the
> westcoast
> > > > server - been using the East coast server with
> increased success
> > > > but seeing some issues related to going cross continent.
> > > >
> > > > Voipjet, you listening? 
> > > > _______________________________________________
> > > > Asterisk-Users mailing list Asterisk-Users@lists.digium.com 
> > > > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > > To UNSUBSCRIBE or update options visit:
> > > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > > >
> > > _______________________________________________
> > > Asterisk-Users mailing list
> > > Asterisk-Users@lists.digium.com
> > > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> >
> _______________________________________________
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> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
> 
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> Considering how many times I have 
> recommended them, it would make me feel better. 
That always seems to be the kiss of death, there is an obvious corrolation
between recommending VOIP providers and their imminent demise. The light
burns brightest before it goes out...


Chris Mason
www.anguillaguide.com
Tel:  (305) 704-7249 Fax: (815)301-9759

LOL

I see.  Hmmm...  So one could postulate the theory that it is OUR fault
those providers go out of business!
Maybe something like this...

Provider is doing well and giving good service.
Word of mouth increases userbase and service load fo provider.
Provider wants the money obviously and takes on load in spite of limited
resources.
Provider becomes overloaded and is not longer able to provide quality
service.
Users abandon ship and provider goes under with a fiery belch and the
band plays on.

Soooo, I should only recommend the bad providers so they will go away
and keep the good providers secret so I can continue to get quality
service!  At last, the mystery is solved!!  8)

Or maybe a couple of us should just get together and start our own
company.
One that explicitly places quality above quantity.  Anyone remember when
businesses operated this way?!

I have the contacts if you have the money...  8)

Cheers,
Wiley





 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Chris
Mason (Lists)
Sent: Friday, June 10, 2005 12:39 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Anyone noticed Voipjet voice quality
problems?
> Considering how many times I have
> recommended them, it would make me feel better. 
That always seems to be the kiss of death, there is an obvious
corrolation between recommending VOIP providers and their imminent
demise. The light burns brightest before it goes out...


Chris Mason
www.anguillaguide.com
Tel:  (305) 704-7249 Fax: (815)301-9759  


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Finally got a response from voipjet support and they say they have
switched to a new provider for US termination.  I have yet to test
this out as I have not had a chance to build them back into our routes
but will report my findings once I do.  Anyone else notice any
improvements?

On 6/9/05, Moody <asterisk.user@gmail.com> wrote:
> We have been having serious quality problems using the westcoast
> server - been using the East coast server with increased success but
> seeing some issues related to going cross continent.
> 
> Voipjet, you listening?
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

Did they say when it would be corrected?

W 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Pedro
Sent: Tuesday, June 14, 2005 9:22 AM
To: Matt
Cc: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Anyone noticed Voipjet voice quality
problems?

Caller ID is still not working to certain areas.  This problem was
confirmed by voipjet tech support in their last e-mail to me.

On 6/13/05, Matt <mhoppes@gmail.com> wrote:
> I never noticed any problems.. so I can't comment :) hehe
> 
> On 6/11/05, Pedro <traci.asterisk@gmail.com> wrote:
> > Finally got a response from voipjet support and they say they have 
> > switched to a new provider for US termination.  I have yet to test 
> > this out as I have not had a chance to build them back into our 
> > routes but will report my findings once I do.  Anyone else notice 
> > any improvements?
> >
> > On 6/9/05, Moody <asterisk.user@gmail.com> wrote:
> > > We have been having serious quality problems using the westcoast 
> > > server - been using the East coast server with increased success 
> > > but seeing some issues related to going cross continent.
> > >
> > > Voipjet, you listening?
> > > _______________________________________________
> > > Asterisk-Users mailing list
> > > Asterisk-Users@lists.digium.com
> > > http://lists.digium.com/mailman/listinfo/asterisk-users
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users@lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>
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