Hello list: I have a very odd problem. Seemingly randomly, my Polycom IP600 phones will ring without a call being placed to it. That is to say, a random phone will ring. Nothing shows up under Caller ID. Even the buttons that light up to show an incoming call do not light up. If you pick up the handset, you can hear the phone ring through the speaker. Hanging up the phone makes it stop ringing. Then, sometime later, it will happen on another random extension. Is this a common problem? Where can I look to start diagnosing this? Thanks! -ben
Never had any of my 100 or so act like that. What version of code are you running? I think 1.4.1 is the latest. On Mar 8, 2005, at 8:05 PM, Ben Ruset wrote:> Hello list: > > I have a very odd problem. Seemingly randomly, my Polycom IP600 phones > will ring without a call being placed to it. > > That is to say, a random phone will ring. Nothing shows up under > Caller ID. Even the buttons that light up to show an incoming call do > not light up. If you pick up the handset, you can hear the phone ring > through the speaker. > > Hanging up the phone makes it stop ringing. Then, sometime later, it > will happen on another random extension. > > Is this a common problem? Where can I look to start diagnosing this? > > Thanks! > -ben > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >
1.4.1 over here. Jerry wrote:> Never had any of my 100 or so act like that. What version of code are > you running? I think 1.4.1 is the latest. > > > On Mar 8, 2005, at 8:05 PM, Ben Ruset wrote: > >> Hello list: >> >> I have a very odd problem. Seemingly randomly, my Polycom IP600 phones >> will ring without a call being placed to it. >> >> That is to say, a random phone will ring. Nothing shows up under >> Caller ID. Even the buttons that light up to show an incoming call do >> not light up. If you pick up the handset, you can hear the phone ring >> through the speaker. >> >> Hanging up the phone makes it stop ringing. Then, sometime later, it >> will happen on another random extension. >> >> Is this a common problem? Where can I look to start diagnosing this? >> >> Thanks! >> -ben >> _______________________________________________ >> Asterisk-Users mailing list >> Asterisk-Users@lists.digium.com >> http://lists.digium.com/mailman/listinfo/asterisk-users >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
> 1.4.1 over here.Just to rule out all the possibilities - it's not MWI is it? http://www.voip-info.org/tiki-index.php? page=Getting%20MWI%20on%20Polycom%20Phones%20to%20work%20with%20Asterisk It shows up as a little "half-ring". It should also be accompanied by the top LED flashing, and a stutter on the dialtone.> > > Jerry wrote: >> Never had any of my 100 or so act like that. What version of code are >> you running? I think 1.4.1 is the latest. >> >> >> On Mar 8, 2005, at 8:05 PM, Ben Ruset wrote: >> >>> Hello list: >>> >>> I have a very odd problem. Seemingly randomly, my Polycom IP600 >>> phones >>> will ring without a call being placed to it. >>> >>> That is to say, a random phone will ring. Nothing shows up under >>> Caller ID. Even the buttons that light up to show an incoming call do >>> not light up. If you pick up the handset, you can hear the phone ring >>> through the speaker. >>> >>> Hanging up the phone makes it stop ringing. Then, sometime later, it >>> will happen on another random extension. >>> >>> Is this a common problem? Where can I look to start diagnosing this? >>> >>> Thanks! >>> -ben
On Tue, Mar 08, 2005 at 09:05:34PM -0500, Ben Ruset said:> Hello list: > > I have a very odd problem. Seemingly randomly, my Polycom IP600 phones > will ring without a call being placed to it.> That is to say, a random phone will ring. Nothing shows up under Caller > ID. Even the buttons that light up to show an incoming call do not light > up. If you pick up the handset, you can hear the phone ring through the > speaker. > > Hanging up the phone makes it stop ringing. Then, sometime later, it > will happen on another random extension. > Is this a common problem? Where can I look to start diagnosing this?You can run ethereal to capture all packets to / from the phone. Something is obviously causing this problem. If nothing shows up in ethereal, maybe there is a power problem. Are your phones POE or wall-wart?
They are all POE. Fed from a Cisco switch. Walt Reed wrote:> > You can run ethereal to capture all packets to / from the phone. > Something is obviously causing this problem. If nothing shows up in > ethereal, maybe there is a power problem. Are your phones POE or > wall-wart? >