asterisk users - Mar 2005 - Why should I answer a Newbie question, there thick!

It would be nice just for once to actually use a mailing list with people
who are a little more sympathetic to the fact that your not a rocket
scentist or molecular biologist and that you might actually need some
help,
without being made to feel like your completely useless and should be
cleaning toilets for a living.

"Ahhh man not another stupid newbie question! are these people completely
lazy and thick? lets postup some sarcastic comment!"
--- really usefull!

Yes I have spent hours researching on Google, but what may take me 3 days
to workout, wading through pages of out of date information, can normally
be answered by some with a little experience in seconds.

Opensource is about a freindly, helpfull community of people who instead
of choosing the large corporate companies, decide to give the little guy a
chance.

Don't put people off just because their not the next Albert Einstein,
otherwise the likes of Microsoft etc. have already won!

-- 
Regards

Phil Brooks

Technical Support Team
Brooks Computer Solutions
0115 468333


-- 
This message was scanned for spam and viruses by BitDefender.
For more information please visit http://linux.bitdefender.com/

On Wed, March 2, 2005 10:38, BCS Support said:
> It would be nice just for once to actually use a mailing list with people
> who are a little more sympathetic to the fact that your not a rocket
> scentist or molecular biologist and that you might actually need some
> help,
> without being made to feel like your completely useless and should be
> cleaning toilets for a living.
<SNIP>
> Yes I have spent hours researching on Google, but what may take me 3 days
> to workout, wading through pages of out of date information, can normally
> be answered by some with a little experience in seconds.
<SNIP>

Ah, but the issue here is that your questions seemed to indicate you
haven't even read the basic information on the site iself (i.e. the
manual), as even I (just started actively looking in to Asterisk 4 or 5
days ago) was able to find the answers to the questions you asked...

I do not recall the exact questions, but I do remember agreeing with the
conclusion that you apparently hadn't done any actual research, based on
the questions you asked...
Had I had some more time on my hands at that time, I would have replied,
but as I am usually very busy, and din't have the answers ready from the
top of my head at that time, I didn't...

I do agree that the reaction was a bit ott, but in the basis correct...
Sorry!

I do wish you good luck implementing *, because I am confident this has a
lot of potential...

God bless!

(PS: Can we please play nice now? I left my flame-retardant gear at the
firestation when I quit as a volunteer!)
-- 
Francesco

On Wed, 2005-03-02 at 09:38 +0000, BCS Support wrote:
> It would be nice just for once to actually use a mailing list with people
> who are a little more sympathetic to the fact that your not a rocket
> scentist or molecular biologist and that you might actually need some
> help,
> without being made to feel like your completely useless and should be
> cleaning toilets for a living.
> Yes I have spent hours researching on Google, but what may take me 3 days
> to workout, wading through pages of out of date information, can normally
> be answered by some with a little experience in seconds.
As can be seen from below your questions were answered as deeply as
could be from the information you supplied. As others have said before
general questions get general answers.

Question
 
> Incomming Lines
> ISDN 2 Channel From BT (yes im in the UK)
> (Do I need some type of ISDN Interface Card?)
Answer

Yes


Question
> Extensions
> 10 Users require
> (Can I use a computer to answer and field calls?)
Answer

Yes 

Question 
> VOIP Phone Numbers
> Do we need to register some type of VIOP telephone number?
> (are there differnt standards or are the VOIP number accessable by
all?)

Answer - any other answer would have required a web site on its own.

Do some more reading.

Question
> Cost
> What is an average Hardware cost for this type of system?
Answer

See price list of those who do supply this type of system.

How do you work out a hardware cost from such a general spec?

As you yourself said lists are to help people but _you_ need to help
them help you. Bitching when they _do_ answer your general questions is
not the way to get help.

-- 
Dave Cotton <dcotton@linuxautrement.com>

Hi all user welltech with asterisk

if any asterisk and welltech user facing any problem to register all port ,
please contact with welltech tech , they have patch for fxo gateway for sip.
I got one for my 6 port fxo . and problem solved.

thanks welltech for patch


----- Original Message ----- 
From: "Dave Cotton" <dcotton@linuxautrement.com>
To: "Asterisk List" <asterisk-users@lists.digium.com>
Sent: Wednesday, March 02, 2005 2:49 AM
Subject: Re: [Asterisk-Users] Why should I answer a Newbie question,
therethick!

> On Wed, 2005-03-02 at 09:38 +0000, BCS Support wrote:
> > It would be nice just for once to actually use a mailing list with
people
> > who are a little more sympathetic to the fact that your not a rocket
> > scentist or molecular biologist and that you might actually need some
> > help,
> > without being made to feel like your completely useless and should be
> > cleaning toilets for a living.
>
> > Yes I have spent hours researching on Google, but what may take me 3
days
> > to workout, wading through pages of out of date information, can
normally
> > be answered by some with a little experience in seconds.
>
> As can be seen from below your questions were answered as deeply as
> could be from the information you supplied. As others have said before
> general questions get general answers.
>
> Question
>
> > Incomming Lines
> > ISDN 2 Channel From BT (yes im in the UK)
> > (Do I need some type of ISDN Interface Card?)
>
> Answer
>
> Yes
>
>
> Question
>
> > Extensions
> > 10 Users require
> > (Can I use a computer to answer and field calls?)
>
> Answer
>
> Yes
>
> Question
>
> > VOIP Phone Numbers
> > Do we need to register some type of VIOP telephone number?
> > (are there differnt standards or are the VOIP number accessable by
> all?)
>
> Answer - any other answer would have required a web site on its own.
>
> Do some more reading.
>
> Question
>
> > Cost
> > What is an average Hardware cost for this type of system?
>
> Answer
>
> See price list of those who do supply this type of system.
>
> How do you work out a hardware cost from such a general spec?
>
> As you yourself said lists are to help people but _you_ need to help
> them help you. Bitching when they _do_ answer your general questions is
> not the way to get help.
>
> -- 
> Dave Cotton <dcotton@linuxautrement.com>
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users

On March 2, 2005 04:38 am, BCS Support wrote:
> "Ahhh man not another stupid newbie question! are these people
completely
> lazy and thick? lets postup some sarcastic comment!"
> --- really usefull!
The only time I see these types of responses is when it's clear that the 
question asker has not done any basic research.
> Yes I have spent hours researching on Google, but what may take me 3 days
> to workout, wading through pages of out of date information, can normally
> be answered by some with a little experience in seconds.
Perhaps you're not correctly asking questions then.

http://www.catb.org/~esr/faqs/smart-questions.html
> Opensource is about a freindly, helpfull community of people who instead
> of choosing the large corporate companies, decide to give the little guy a
> chance.
Open source is *also* about helping yourself and not expecting a free ride.  
As I said earlier, the only time I see newbies flamed out here is when it's 
obvious that they are not doing any of their own research and want someone to 
do their homework for them.  I gladly do that, but I always attach a rate 
sheet for my consulting.

-A.

If you are only new to asterisk go and download asterisk@home
http://asteriskathome.sourceforge.net/

It's a iso you can download that does all of the configuring and setup
for you automatically. You can be up and running n only 30 mins (even I
managed it).

Cheers

dean


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of BCS
Support
Sent: Wednesday, March 02, 2005 4:38 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Why should I answer a Newbie question, there
thick!

It would be nice just for once to actually use a mailing list with
people
who are a little more sympathetic to the fact that your not a rocket
scentist or molecular biologist and that you might actually need some
help,
without being made to feel like your completely useless and should be
cleaning toilets for a living.

"Ahhh man not another stupid newbie question! are these people
completely
lazy and thick? lets postup some sarcastic comment!"
--- really usefull!

Yes I have spent hours researching on Google, but what may take me 3
days
to workout, wading through pages of out of date information, can
normally
be answered by some with a little experience in seconds.

Opensource is about a freindly, helpfull community of people who instead
of choosing the large corporate companies, decide to give the little guy
a
chance.

Don't put people off just because their not the next Albert Einstein,
otherwise the likes of Microsoft etc. have already won!

-- 
Regards

Phil Brooks

Technical Support Team
Brooks Computer Solutions
0115 468333


-- 
This message was scanned for spam and viruses by BitDefender.
For more information please visit http://linux.bitdefender.com/


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On Mar 2, 2005, at 4:38 AM, BCS Support wrote:

[snip]
> Opensource is about a freindly, helpfull community of people who 
> instead
> of choosing the large corporate companies, decide to give the little 
> guy a
> chance.
>
> Don't put people off just because their not the next Albert Einstein,
> otherwise the likes of Microsoft etc. have already won!
[snip]

I beg to differ. Open Source is not and should not be anti-corporate. 
Open Source is simply a means to create **better** software, not about 
communism and "looking out for the little guy". Don't forget that
* is
sponsored by a "Big Greedy Company?".

Don't use Open Source as a social statement, use it only if the 
software created meets your needs better.

Tom

After ztcfg, /var/log/messages reads

Module 3: Installed -- AUTO FXO (FCC mode)

How can I change this "FCC mode" to something else?
Soner

On Wed, 2005-03-02 at 09:38 +0000, BCS Support wrote:
> It would be nice just for once to actually use a mailing list with people
> who are a little more sympathetic to the fact that your not a rocket
> scentist or molecular biologist and that you might actually need some
> help,
> without being made to feel like your completely useless and should be
> cleaning toilets for a living.
But someone has to clean toilets. Microsoft isn't the only one to blame
for the reported millions of infected computers on the internet. Some
people really shouldn't be tasked with administration of a machine let
alone the provisioning of a phone system.
> "Ahhh man not another stupid newbie question! are these people
completely
> lazy and thick? lets postup some sarcastic comment!"
> --- really usefull!
> 
> Yes I have spent hours researching on Google, but what may take me 3 days
> to workout, wading through pages of out of date information, can normally
> be answered by some with a little experience in seconds.
Sounds like either you haven't made it up the first part of the learning
curve and/or your search/research skills still need work. The latter
part is not within the scope of this mailing list. If you can do basic
research, you should be able to then ask direct questions with the
proper amount of details that it becomes an interesting question to
those who you would want to answer your question.
> Opensource is about a freindly, helpfull community of people who instead
> of choosing the large corporate companies, decide to give the little guy a
> chance.
As others have pointed out, this is not true. No where is friendly a
requirement. No where is helpful a requirement. No where is opensource a
anti corporate tool. 

Examples, Go look up the reputations of some of the biggest names in
opensource software. ESR went to the trouble to write a fairly long
paper just so you could learn how not to get quickly flamed even by
himself. There are some well known BSD developers that are well known
for their treatment of people who don't agree with them let alone just
act like newbies. 
> Don't put people off just because their not the next Albert Einstein,
> otherwise the likes of Microsoft etc. have already won!
Microsoft did win, we are just about to take the trophy away. 

Maybe you should use that whiny line on your next employer and see if it
helps you get the job. Of course you might find that whiny adults
actually generate a repulsive reaction by other adults and you are
actually more likely to receive more of the same treatment.
-- 
Steven Critchfield <critch@basesys.com>