I've got a single IAXy installed in a little office nearby and got a call from someone on site a finew mintues ago. Apparently they couldn't make a call on that extension. They'd pick up the phone and get nothing; no dial-tone. Running "iax2 show peers" showed the unit still registered and I could ping it too. Didn't try to call it while it was doing this; sorry. The orange light was on indicating it though it was registered. Lifting the handset didn't turn on the green light. They jiggled the cables and still the same. Ended up cycling power to get it back. Has snyone else had trouble with these things sticking like this? Paul -- Paul A. Dugas Dugas Enterprises, LLC email: paul@dugasenterprises.com 1711 Indian Ridge Drive phone: 404.932.1355 fax: 770.516-4841 Woodstock, GA 30189 USA [ onsite at the Georgia DOT's West Annex, 404.463.2860 x158 ]
On Wed, 2005-01-26 at 15:59 -0500, Paul Dugas wrote:> I've got a single IAXy installed in a little office nearby and got a call > from someone on site a finew mintues ago. Apparently they couldn't make a > call on that extension. They'd pick up the phone and get nothing; no > dial-tone.> Has snyone else had trouble with these things sticking like this? > > Paul >Yes - we are having the exact same problem with a portion of our IAXys in the field. In all cases the IAXys are behind simple SOHO firewalls like the Linksys. After an idle period - perhaps 1-3 days - they just stop working, in both directions, but a simple power cycle restores functionality. We have an open support incident with Digium but have not yet heard back. FWIW we have stopped selling & deploying the IAXys until we have a resolution to the problem. Bryan -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050201/fc4a9db1/attachment.htm
> We have an open support incident with Digium but have not yet heard back. > FWIW we have stopped selling & deploying the IAXys until we have a > resolution to the problem.Bryan what kind of power supplies do you use?
Has anyone had good success with the IAXy? I've tried everything including PAT on the IAX2 port to the IAXy device to no avail (using the alternate server parameter). I guess a call to Digium is in order! Regards, --- Gavin Adams Promisant (USA) Inc. O: 770-913-3727 F: 770-913-3726 ________________________________________ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Bryan Field-Elliot Sent: Tuesday, February 01, 2005 9:55 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] IAXy Hung, Power-cycle Required On Wed, 2005-01-26 at 15:59 -0500, Paul Dugas wrote: I've got a single IAXy installed in a little office nearby and got a call from someone on site a finew mintues ago. Apparently they couldn't make a call on that extension. They'd pick up the phone and get nothing; no dial-tone. Has snyone else had trouble with these things sticking like this? Paul Yes - we are having the exact same problem with a portion of our IAXys in the field. In all cases the IAXys are behind simple SOHO firewalls like the Linksys. After an idle period - perhaps 1-3 days - they just stop working, in both directions, but a simple power cycle restores functionality. We have an open support incident with Digium but have not yet heard back. FWIW we have stopped selling & deploying the IAXys until we have a resolution to the problem. Bryan
Hi, I'm using the IAXy box (mostly the old blue) and I'm having the same problem as you had (or still has?) about hung boxes. I've read that it is caused because the unit needs at least 1500mA to operate and the power suply shipped with the box is just 1000 ~ 1200mA. Did you solve this issue??? if yes, HOW??? Thanks for all... Raul