I am trying to use the _ALERT_INFO variable with ParkAndAnnounce. My idea was to have the phone, a Polycom IP500 auto answer so you could hear the annoucement of the parked extension over the speaker. This variable works fine with the normal Dial application, but seems to be ignored by ParkAndAnnounce. I am not knowledgable enough to know if this is normal operation, but a syntax error at my side. Also, is it possiple to include multiple SIP extensions in ParkAndAnnounce just as in the Dial application. I tried the SIP/1001&SIP/1002 context, but it was interpreted as a bad extension by ParkAndAnnounce. Thanks. Ed Horton